Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,815 reviews
December 21, 2020
Kevin Frank, invited me to Mercedes when I was an Audi customer. His knowledge about Mercedes made the difference. Key take away, he listened. Dave Rose has made the experience exceptional. Speci customer. His knowledge about Mercedes made the difference. Key take away, he listened. Dave Rose has made the experience exceptional. Special thank you to Raul Gonzales going above and beyond with the home visit to ensure my needs were met! More
by KIMBERLYGONZALES
Verified CustomerEmployees Worked With
Raul Gonzales , Kevin Franks, Dave Rose
December 21, 2020
Loren provided excellent customer service by keeping me informed the entire step of the finance process. When the vehicle arrived, he went over every detail about the vehicle. informed the entire step of the finance process. When the vehicle arrived, he went over every detail about the vehicle. More
by lisa98
Employees Worked With
Loren Wilson
December 20, 2020
All of the work was done in a timely manner. But, I am still having an issue with one tire always losing air pressure. For the past two years, I have been coming in to the dealership every 4-6 weeks to g still having an issue with one tire always losing air pressure. For the past two years, I have been coming in to the dealership every 4-6 weeks to get air and have the warning light turned off. No one has been able to figure out why this is happening. These tires were purchased in august 2018. More
by SCDAYTON
Employees Worked With
Jack Manikoth, Jason Harber
December 19, 2020
Excellent timely service. Very friendly person on phone making appointment Loved the lefty ride home and back to pick up my car. Also thry washed and cleaned my car even though its a older model. Thank y making appointment Loved the lefty ride home and back to pick up my car. Also thry washed and cleaned my car even though its a older model. Thank you More
by mjburrus66
Employees Worked With
Patrick McGarrity
December 18, 2020
The services rendered by the staff was great. Although I did not get a loaner vehicle, an Uber was ordered to pick me up and deliver back once my vehicle was ready. did not get a loaner vehicle, an Uber was ordered to pick me up and deliver back once my vehicle was ready. More
by Henry713wilson
Employees Worked With
Jack Manikoth, Efrain Vasquez
December 17, 2020
Got my money and forgot about me , promise me the car will be here the next day it came in a week ,promised me mats , when I called about them , they gave me a number to call to place an order ... so I will be here the next day it came in a week ,promised me mats , when I called about them , they gave me a number to call to place an order ... so I never got them More
by nhingsavath
Employees Worked With
Julie Garcia
December 17, 2020
Excellent, professional, A+. Will definitely visit again. Jack was prompt and kept me updated on my service and the time frame on the job completion. again. Jack was prompt and kept me updated on my service and the time frame on the job completion. More
by mvong112
Employees Worked With
Jack Manikoth, Efrain Vasquez, Jason Harber, Mike Gallagher, Ken Harland, Cecilia Salgado, Patrick McGarrity, Greg Ranslow, Dave Rose
December 17, 2020
Although it took a while to get the part ...eventually they got it from LA. Then the delay with finishing it one day . Once I got the vehicle it was all good. Washed with enough gas to reach the gas stat they got it from LA. Then the delay with finishing it one day . Once I got the vehicle it was all good. Washed with enough gas to reach the gas station! More
by monicasidhu16
Employees Worked With
Jack Manikoth, Efrain Vasquez, Mike Gallagher
December 16, 2020
I had to go back 3 times to because the check engine light was on. Every time they thought it was fixed I would drive it some distance and it would turn on again. 3rd times charm and Patrick was able to light was on. Every time they thought it was fixed I would drive it some distance and it would turn on again. 3rd times charm and Patrick was able to get it fixed. He was kind enough not to charge me for any repairs. More
by Jhellies
Employees Worked With
Patrick McGarrity
December 16, 2020
Dave Rose has taken very good care of us and has really cemented the relationship wiith us and Mercedes. Very appreciative of him and the rest of the team! cemented the relationship wiith us and Mercedes. Very appreciative of him and the rest of the team! More
by STEVEFLOWERCOMPANY
Employees Worked With
Dave Rose
