Mercedes-Benz of Sacramento

Kevin Frank, invited me to Mercedes when I was an Audi customer. His knowledge about Mercedes made the difference. Key take away, he listened. Dave Rose has made the experience exceptional. Speci customer. His knowledge about Mercedes made the difference. Key take away, he listened. Dave Rose has made the experience exceptional. Special thank you to Raul Gonzales going above and beyond with the home visit to ensure my needs were met! More

All of the work was done in a timely manner. But, I am still having an issue with one tire always losing air pressure. For the past two years, I have been coming in to the dealership every 4-6 weeks to g still having an issue with one tire always losing air pressure. For the past two years, I have been coming in to the dealership every 4-6 weeks to get air and have the warning light turned off. No one has been able to figure out why this is happening. These tires were purchased in august 2018. More

Excellent timely service. Very friendly person on phone making appointment Loved the lefty ride home and back to pick up my car. Also thry washed and cleaned my car even though its a older model. Thank y making appointment Loved the lefty ride home and back to pick up my car. Also thry washed and cleaned my car even though its a older model. Thank you More

The services rendered by the staff was great. Although I did not get a loaner vehicle, an Uber was ordered to pick me up and deliver back once my vehicle was ready. did not get a loaner vehicle, an Uber was ordered to pick me up and deliver back once my vehicle was ready. More

Excellent, professional, A+. Will definitely visit again. Jack was prompt and kept me updated on my service and the time frame on the job completion. again. Jack was prompt and kept me updated on my service and the time frame on the job completion. More

Although it took a while to get the part ...eventually they got it from LA. Then the delay with finishing it one day . Once I got the vehicle it was all good. Washed with enough gas to reach the gas stat they got it from LA. Then the delay with finishing it one day . Once I got the vehicle it was all good. Washed with enough gas to reach the gas station! More

Brian Lochner is why I purchase from Mercedes of Sacramento. He is an excellent representative of your dealership. Without him I would go to Rocklin Sacramento. He is an excellent representative of your dealership. Without him I would go to Rocklin More

I had to go back 3 times to because the check engine light was on. Every time they thought it was fixed I would drive it some distance and it would turn on again. 3rd times charm and Patrick was able to light was on. Every time they thought it was fixed I would drive it some distance and it would turn on again. 3rd times charm and Patrick was able to get it fixed. He was kind enough not to charge me for any repairs. More

Very accommodating and very good customer service. The salesman are very helpful specially Leon Carado. I also thank Brandon for he is very knowledgeable guy he knows exactly his job description. Keep up salesman are very helpful specially Leon Carado. I also thank Brandon for he is very knowledgeable guy he knows exactly his job description. Keep up the good works guys. More