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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

December 16, 2020

While I don't live in Sacramento, I have my car serviced at MB of Sacramento because of the friendly, professional service team. Jason Harber has been my service contact since I bought the car in 2012. He k More

by CHRISTOPHERKOEHLERCA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Harber
December 16, 2020

Dave Rose has taken very good care of us and has really cemented the relationship wiith us and Mercedes. Very appreciative of him and the rest of the team! More

by STEVEFLOWERCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
December 15, 2020

Mercedes Benz of Sacramento has great service. From my experience, the staff is warm and friendly. They make you feel right at home. It's refreshing to come across car dealerships like this. More

by YR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
December 13, 2020

Great people. They really went out of their way to make us feel comfortable and to make it possible for use to walk off the lot with a new car. More

by phonesavanh.ly
Recommend Dealer
Yes
Employees Worked With
Amine Regragui
December 13, 2020

Service was excellent! Everything on time as promised. Jodi met me, had made arrangements for services I called in on, and everything was done as promised and More

by carolinecabias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Palmer
December 12, 2020

A complete class act. The service and parts department are knowledgeable and a pleasure to work with. Haven’t had much interaction with the sales group but they appear to very courteous. More

by CARLOSELORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher, Cecilia Salgado
December 12, 2020

Jack’s customer service is always superb - and he keeps us coming back to Von Housen. He is awesome! The service department is thorough and super clean too. Can’t wait to see the new showroom! More

by lj.avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
December 12, 2020

Great service, beautiful facility and comfortable waiting area. Service representatives are courteous and personable. I have had very helpful and great service as I have dealt with MB of Sacramento. More

by DOCKK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
December 11, 2020

My car was there too long I had to bring it back too many times before it was fixed in a broker Port and still haven’t fixed it More

by LEARSONVAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
December 11, 2020

Poor customer service. I just got a new car and it has bump in front (I didnt notice it at the dealership). It’s a nightmare! I was told service department will call me but I have not received any call. I More

by monroe_abelarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Kellner
Jan 19, 2021 -

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