Mercedes-Benz of Sacramento

The car has a lot of rock ding fixes which were poorly done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to be replaced. Not very happy about this. This is the third car we have bought from the dealership. One last thing there was no owner's manual and the car wasn't really that clean. More

Excellent customer service as always. He always anticipates our needs and goes above and beyond. He always anticipates our needs and goes above and beyond. More

Fernando was not forthcoming about the final pricing. ASA a courtesy his sale manager gave me a substantial service credit. ASA a courtesy his sale manager gave me a substantial service credit. More

The best dealership, best sales old and new, best service department, Especially Efrain service manager. service department, Especially Efrain service manager. More

Our service technician was Efrin, he was friendly and told us what service would be done , he was in communication with us at all times . told us what service would be done , he was in communication with us at all times . More

I love this dealership. Everyone is so good at what they do. I was kept well informed about the process and the outcome of my vehicle. My car only goes to this dealershi Everyone is so good at what they do. I was kept well informed about the process and the outcome of my vehicle. My car only goes to this dealership. I won’t change a thing. More

Not super happy with them keeping my vehicle for 2 months and told me parts are not available for a year and we had to tow the vehicle back home to find out 5 days later parts were in and bring it back and told me parts are not available for a year and we had to tow the vehicle back home to find out 5 days later parts were in and bring it back More

I came to this dealership with my girlfriend to find the perfect Mercedes Benz for me and was very happy to get help from Fernando Robles. Fernando was very knowledgeable about the models and found exactly perfect Mercedes Benz for me and was very happy to get help from Fernando Robles. Fernando was very knowledgeable about the models and found exactly what I was looking for. I couldn't have asked for better customer service. This car makes me smile every time I drive it. Thank you, Fernando! More

Easy and friendly. Prompt service and nice atmosphere. Always updating on status. Lfty service avalible. Prompt service and nice atmosphere. Always updating on status. Lfty service avalible. More

I love Efron, who is so helpful, especially when I’ve had so many problems with my tires that don’t seem to work in the winter so many problems with my tires that don’t seem to work in the winter More