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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
November 07, 2022
I just signed a second lease with them late October. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. I know a new car supply is low now, so I was happy that I could get one. Thanks! More
by kiyoh
Verified CustomerEmployees Worked With
Alex Aldarwish
November 03, 2022
The car has a lot of rock ding fixes which were poorly done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to done. The salesman told me the spots on the console trim were dirty and would come off with cleaning. They will not come off and the trim needs to be replaced. Not very happy about this. This is the third car we have bought from the dealership. One last thing there was no owner's manual and the car wasn't really that clean. More
by wdobbs
Employees Worked With
Thomas Lee
November 02, 2022
Fernando was not forthcoming about the final pricing. ASA a courtesy his sale manager gave me a substantial service credit. ASA a courtesy his sale manager gave me a substantial service credit. More
by randriesse
Employees Worked With
Victoria Richardson, Julie Garcia, Fernando Robles
November 01, 2022
I love this dealership. Everyone is so good at what they do. I was kept well informed about the process and the outcome of my vehicle. My car only goes to this dealershi Everyone is so good at what they do. I was kept well informed about the process and the outcome of my vehicle. My car only goes to this dealership. I won’t change a thing. More
by kit143
Employees Worked With
Jack Manikoth, Jason Harber, Jeff McDougall
October 31, 2022
Not super happy with them keeping my vehicle for 2 months and told me parts are not available for a year and we had to tow the vehicle back home to find out 5 days later parts were in and bring it back and told me parts are not available for a year and we had to tow the vehicle back home to find out 5 days later parts were in and bring it back More
by nombemail
Employees Worked With
Greg Ranslow
