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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

December 07, 2020

I love mercedes. You guys give the best customer service. Thank you for always taking care of my car. And thank you for taking care of me. More

by a.hayes44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Patrick McGarrity
December 07, 2020

Service for my SMART was great, good consulting and received my car cleaned and washed. I highly recommend this dealer for service. Jack Manikoth deserves a big A+ More

by GIORGIODINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
December 05, 2020

I have been using this dealership for the last 20 years and they are always professional, kind, and thorough. My car buying experience this time was the same. I’m very pleased and love my car. More

by Velvet70
Recommend Dealer
Yes
Employees Worked With
Austin my sales person is top notch., Victoria Richardson
December 05, 2020

Van needed to be driven off dealer campus to sprinter shop. Dealer did not have tool to rotate tires/ finally called us about it. Also van had to go back to shop because they forgot to check the back doo More

by MARY_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Rose
Feb 03, 2021 -

Mercedes-Benz of Sacramento responded

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December 05, 2020

Service provided was great. Patrick explained the work performed on my car in a very friendly, understandable, clear, and professional manner. I appreciate having my car serviced at Mercedes-Benz of Sacra More

by JZETTEL@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
December 05, 2020

The Rep who was assigned to my car is called Efrain. He was very professional, polite, accommodating, helpful and explicit. Secondly, the service was excellent. More

by BROTHERMOMOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
December 02, 2020

I had a dead battery and had the road support. It was well done. The time to get the service was a little too long but in the end it solved my problem. More

by manuel.rosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britany Bilouris
December 02, 2020

Kevin was polite professional, knowledgeable, responsive, and attentive. Negotiations were reasonable, and didn’t take a lot of time, we fairly easy agreed on lease terms. Positive experience overall More

by ayaroshinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Franks, Ken Sammut
December 02, 2020

Love my used vehicle purchase. Mr Lee was very friendly. He new what I wanted before I got there, as I had been texting him. More

by ajudyjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
December 02, 2020

Fixed the problem and explained in detail anyone could understand Made someone else pay for it so I paid nothing Why do you you want me to say more? More

by THEWILDRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
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