Mercedes-Benz of Sacramento

Everything is great except the service time was little longer than expected ! The waiting area is little small, hopefully when the new building is open will get better ! longer than expected ! The waiting area is little small, hopefully when the new building is open will get better ! More

Service not done in a timely manner.Loaner car or rental Service not done in a timely manner. Loaner car or rental not easy to secure. Hopefully no further issues with vehicle will arise. Our 2014 MBZ S 5 Service not done in a timely manner. Loaner car or rental not easy to secure. Hopefully no further issues with vehicle will arise. Our 2014 MBZ S 550 was towed 10/24 ABC pump failure Problem was not diagnosed for 7 days and rental car was not secured until Nov 6. Our car was purchased with 33000 miles and now has 63000 and costs of repair is high. More

This was my first time going to Mercedes Benz and the experience was great! They were all very friendly and helpful. They did a great job replacing my display monitor. Thanks! experience was great! They were all very friendly and helpful. They did a great job replacing my display monitor. Thanks! More

Loren Wilson was and is an amazing person to deal with. We are very happy with the service that he has and continues to give us. Loren knows his product extremely well and was able to answer ALL the quest We are very happy with the service that he has and continues to give us. Loren knows his product extremely well and was able to answer ALL the questions I had. The only issue was his lack of humor and he was not very easy going, if he could improve in these areas I would give him an even better review. With gratitude, John and Kristen More

Hi de hit kft at car shop for the first day and I have a couple things for my mom to do it tomorrow I can do the cleaning tomorrow morning and then you need me to couple things for my mom to do it tomorrow I can do the cleaning tomorrow morning and then you need me to More

I have been taking our Mercedes to the Howe Ave location for service since we purchased the car there about 5 yrs ago. The service is always excellent & my service adviser (Mike Gallagher) is so knowledgea for service since we purchased the car there about 5 yrs ago. The service is always excellent & my service adviser (Mike Gallagher) is so knowledgeable, accommodating, & always looking out for my best interests. It doesn't get any better than that! More

Have been taking my vehicle here for service practically since I purchased it 5 years ago. Michael Gallagher has been my go to guy ever since. I followed him from their Rocklin dealership to Sacramento and since I purchased it 5 years ago. Michael Gallagher has been my go to guy ever since. I followed him from their Rocklin dealership to Sacramento and never looked back. If you decide to bring your Mercedes here for service, be sure to ask for Michael. You will not regret it! More

This was my first visit to the dealership and after the competent and cost saving experience I had I will continue to feel confident when choosing Mercedes Benz of Sacramento for any future service needs.M competent and cost saving experience I had I will continue to feel confident when choosing Mercedes Benz of Sacramento for any future service needs.MB of Sac is deserving of a 10 customer service rating. Thanks to all. More

The service crew is there to meet you as soon as you get to the parking. And the car is clean after the work is done. to the parking. And the car is clean after the work is done. More