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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
October 30, 2020
Michael Gallagher has been great to work with service. Although, I had to bring in my car a few times because things weren’t connected properly, overall the service was great. Although, I had to bring in my car a few times because things weren’t connected properly, overall the service was great. More
by vallia6101
Verified CustomerEmployees Worked With
Mike Gallagher
October 30, 2020
As always, perfect A1, excellent service!My advisor As always, perfect A1, excellent service! My advisor Efran out does himself each and every time! It can’t get any better than this! Efran Rocks! As always, perfect A1, excellent service! My advisor Efran out does himself each and every time! It can’t get any better than this! Efran Rocks! More
by patmarv
Employees Worked With
Efrain Vasquez
October 29, 2020
Leon Carado is a very wonderful asset to Mercedes Benz. He's kind and patient. He makes sure you are happy with your transaction and will probably go an extra mile for you if you ask him! He's kind and patient. He makes sure you are happy with your transaction and will probably go an extra mile for you if you ask him! More
by sshelton78
Employees Worked With
Leon Carado
October 28, 2020
Service was great! The salesman was very helpful, not pushy! He really made every effort to meet me at my budget, which was extremely appreciated! pushy! He really made every effort to meet me at my budget, which was extremely appreciated! More
by sn0ballo8
Employees Worked With
Brett Kellner
October 28, 2020
Besides the fact they gave me the wrong key to my car and waited around 30 for the right key, service was OK this time. Previously it has been exemplary waited around 30 for the right key, service was OK this time. Previously it has been exemplary More
by sjvida
Employees Worked With
Cecilia Salgado
October 28, 2020
Selecting the car and purchasing was a breeze , the salesman, manager and finance manager were very courteous and helpful. The actual process was quick and we got the car that we wanted Thanks salesman, manager and finance manager were very courteous and helpful. The actual process was quick and we got the car that we wanted Thanks More
by rkumar1211
Employees Worked With
Thomas Lee
October 27, 2020
Great service and communication. Took my car in and needed service. Jack was able to get me scheduled according to my schedule and offered me a ride share to my rental car. They have once again exceed needed service. Jack was able to get me scheduled according to my schedule and offered me a ride share to my rental car. They have once again exceeded my expectations. More
by TREE0
Employees Worked With
Jack Manikoth
October 27, 2020
Best service ever Michael is knowledgeable and accommodating. Service staff has been consistent with their customer service skills which is appreciative. I've purchased two cars from you and very accommodating. Service staff has been consistent with their customer service skills which is appreciative. I've purchased two cars from you and very happy. Thanks. More
by smtrascher
Employees Worked With
Mike Gallagher
