Mercedes-Benz of Sacramento

My car was supposed to be washed been when I went to get in it there was something spilled all down the front window and the body of the car was still dirty. The back lift was just as dirty as it was when in it there was something spilled all down the front window and the body of the car was still dirty. The back lift was just as dirty as it was when I brought it in. More

Best customer service, Very nice personality, very responsive, and cooperative. Thank you for making my dream come true. He’ll always follow up with us. responsive, and cooperative. Thank you for making my dream come true. He’ll always follow up with us. More

Michael Gallagher in service was very professional, kept me updated, and offered a clear estimate of when I may get my car back, which made planning my work and home schedule much easier. I had a bad exper me updated, and offered a clear estimate of when I may get my car back, which made planning my work and home schedule much easier. I had a bad experience the previous time I went in for service as I was left waiting for more than an hour in the waiting area without being called (I did not know who might service advisor was so I could not ask for status). However, my experience with Mr. Gallagher was night and day. More

Great work and thank you Efrin for returning and overseeing this service as you've always done a great job. Thank you and wishing you the best. Marion overseeing this service as you've always done a great job. Thank you and wishing you the best. Marion More

I had a problem with my sunroof and they tried to make it seem like I had something to do with it I am a Christian I don’t lie they broke my sunroom and try to blame it on me they fixed it then it was a prob seem like I had something to do with it I am a Christian I don’t lie they broke my sunroom and try to blame it on me they fixed it then it was a problem with my shift gear frame around it I told him about it but I was mainly concerned about my sandals so they want to charge me $365 to fix it when I did not break it off there people broke it off it was just cracked Nas offNow I don’t want them to touch my car because they lies and a break my stuff and try to blame it on me that’s not gonna work they sent me home in a Yuba are usually get a rental car they kept my car overnight when they could’ve gave me my car back the same day it was just a lot a little stuff they did and it made me miss my therapy appointment because of that reason they kept it overnight I do not like Patrick to handle my business he tried to call me a liar that wasn’t gonna work I used to like Mercedes dealer they treated me very good when I had the other customer service person helping me out now since he’s gone the one they gave me he’s not good customer service person for me they should face up to what they did I’m thankful for your pics in my sunroof that they messed up but I have another problem and that’s not fixedDon’t try to break peoples stuff and then try to get them in a new car that doesn’t work be honest to yourself and honest with the with the customers and maybe you have a better outlook on life for y’all thank you More

Hi i bought a c43 amg 1 month ago its a certified car and i just got 1 key . The sale personne told me bo worries in few days you will get another one . Since i never got anything the communication with the i just got 1 key . The sale personne told me bo worries in few days you will get another one . Since i never got anything the communication with the sale person is horrible he totaly doesn’t care . It was nice when i bought it that it . I will not recommande your place. I texted him to give his name but he refuse . Im anthony roche check who sold me that car . Thank More