Mercedes-Benz of Sacramento

Disgusted very few employees had mask on properly, as in covering nose and mouth... not just on neck!! It’s a new kind of customer service you will need to learn. covering nose and mouth... not just on neck!! It’s a new kind of customer service you will need to learn. More

Leon was amazing. Did not pressure us into any vehicle or any deal. Made sure I got the correct vehicle to my budget! Will refer more clients to him any deal. Made sure I got the correct vehicle to my budget! Will refer more clients to him More

I was very hesitant to purchase a car on line. But every step of the way Thomas assured me and addressed all my questions and concerns. The financial department lady , Julie was also as friendly and genuin step of the way Thomas assured me and addressed all my questions and concerns. The financial department lady , Julie was also as friendly and genuine. I will trust to by my next car from them . Great job team Sacromento :) God bless you , your family and coworkers More

The experience I had thru out surpassed Excellence. Alex and Brett were the best, no pressure sale and grreat product knowledge. I intend referring clients. and Brett were the best, no pressure sale and grreat product knowledge. I intend referring clients. More

I’ve never had such poor customer service in my life. Very Displeased with the Howe Ave Dealership Never again will I buy from you! Very Displeased with the Howe Ave Dealership Never again will I buy from you! More

Very Very poor customer service, lots of service writers just sitting around as I waited over 30 minutes to have them get my car which was done just sitting around as I waited over 30 minutes to have them get my car which was done More

They are highly professional at the time of selling cars but very poor in service after executing sale event. Their response time and system very slow, bad and irritating. but very poor in service after executing sale event. Their response time and system very slow, bad and irritating. More

I had bought my first car from Mercedes-Benz of Sacramento CLA250. I had a great experience especially grateful for John Kopponon Thank You Guys! Sacramento CLA250. I had a great experience especially grateful for John Kopponon Thank You Guys! More

I had to drive to Sacramento dealer even though there is a dealership in Rocklin as well. I didn't have a good experience in the Rocklin dealer. However, Amin made things easy for me. He didn't waste my t a dealership in Rocklin as well. I didn't have a good experience in the Rocklin dealer. However, Amin made things easy for me. He didn't waste my time playing a game as they did in the Rocklin dealership. He was honest and reliable. Also, he was friendly. I would recommend him and the Sacramento dealership to my friends. More

Finally got the customer service that I thought came with purchasing a Mercedes Benz. My car was fixed because the certified part surely wasn’t done initially. purchasing a Mercedes Benz. My car was fixed because the certified part surely wasn’t done initially. More