Mercedes-Benz of Sacramento

Well. I had my airmatic repaired. Took 3 trips to diagnose the issue. I was charged different labor costs on each corner of the car which made no sense. The labor is just too expensive. Probably gonn diagnose the issue. I was charged different labor costs on each corner of the car which made no sense. The labor is just too expensive. Probably gonna start going someplace else. More

Follow up from Sales team is awful. Over a month and they DO NOT RETURN emails or messages. I am very dissatisfied with my experience. they DO NOT RETURN emails or messages. I am very dissatisfied with my experience. More

Timely, efficient service done in pandemic times. And I don’t have twenty five words to describe the intake, services, they were quite acceptable. Thanks don’t have twenty five words to describe the intake, services, they were quite acceptable. Thanks More

Easy to make appointment w/ this dealership .My Service Advisor has always been helpful , kind, approachable, explains well of any services needed with my cars Advisor has always been helpful , kind, approachable, explains well of any services needed with my cars More

We ran into a few hiccups due to Covid and this dealership handled the challenges with ease and made sure we were happy. My new GLS450 is beautiful. dealership handled the challenges with ease and made sure we were happy. My new GLS450 is beautiful. More

Michael and Jack provide great services and always greet and reassure what is needed. They promote good customer/clients experiences .Thank You and continue your positive efforts. and reassure what is needed. They promote good customer/clients experiences .Thank You and continue your positive efforts. More

Very poor service, salesman did not take responsibility to call up, did not provide owner manual. Not happy with the purchased. Would not use the dealership again or refer customers. to call up, did not provide owner manual. Not happy with the purchased. Would not use the dealership again or refer customers. More

Our Sales Consultant Henry Jorrick was great. Very friendly and professional. He was able to find the right vehicle with my needs list. We love our new car. Have taken a couple of out town trips such friendly and professional. He was able to find the right vehicle with my needs list. We love our new car. Have taken a couple of out town trips such a comfortable and pleasant drive. Henry is a great addition to the Mercedes-Benz of Sacramento family. I will refer friends and family to him. Thank you Henry. Our Finance Manager Rudy Castillo was friendly and professional. He made our purchase a pleasant experience. He went over and beyond with finalizing our trade-in and reimbursement of our warranty. Thank you Rudy More

Great service got us everything we wanted and more went above and beyond we will recommend others to come here as well over any other dealership above and beyond we will recommend others to come here as well over any other dealership More

Thank you for providing a comfortable buying experience. I dread buying new cars because if the sales process and yours was rather painless and surprisingly simple and straightforward I dread buying new cars because if the sales process and yours was rather painless and surprisingly simple and straightforward More