Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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First Mercedes, first San Antonio dealership experience. Superior service in an emergency situation utilizing a MB warranty. Work done quickly w/excellent communication along the way. Took delivery of vehic Superior service in an emergency situation utilizing a MB warranty. Work done quickly w/excellent communication along the way. Took delivery of vehicle that I know was “ready-to-go” and super clean to boot! Very pleased. JT More
Had to bring in my car for a repair issue - I was given an immediate appointment plus accomsted with a last minute need for a car loaner. Thankfully the repair issue was covered by my extended warranty. Lu an immediate appointment plus accomsted with a last minute need for a car loaner. Thankfully the repair issue was covered by my extended warranty. Luis was courteous and walked me through the purchase of new tires which I was about to purchase elsewhere. More
I took my 2017 GLS 550 with 45k miles in for the “B” service and of course they gonna find something else that needs to be corrected. It was an extremely long wait to get the spark plugs replaced and co service and of course they gonna find something else that needs to be corrected. It was an extremely long wait to get the spark plugs replaced and complete the service but I got good customer service and would feel confident that they will take care of my vehicle on my next visit. More
Had brake work done. Was quoted $480 for pads but was charged over $600 for them. On top of that, after they finished working on my car the emergency brake light would tu Was quoted $480 for pads but was charged over $600 for them. On top of that, after they finished working on my car the emergency brake light would turn on and off intermittently which made me scared to drive it. I had to have another mechanic fix that. Made a complaint and both Javier Perez and Luis Cotto made good promises to correct the issue but neither came through so I’m out the money and no one will contact me. Since I can’t trust their work or what they say I’m not going back. Unreliable. More
Mark was fantastic to work with! He made us feel like we were #1 and patiently worked to get me exactly what I wanted! He made us feel like we were #1 and patiently worked to get me exactly what I wanted! More
I arrived at 1:15pm for a 1:30pm appointment. It should not have taken until 5pm to finish up a simple service and replace 1 tire. I would like to be placed with a different service consultant fo It should not have taken until 5pm to finish up a simple service and replace 1 tire. I would like to be placed with a different service consultant for any further assistance with my vehicle. More
Earl provided outstanding service. The process was smooth and easy.. You couldn't asked for a better Sales Rep. I would recommend my family and friends to conduct business with Earl. The process was smooth and easy.. You couldn't asked for a better Sales Rep. I would recommend my family and friends to conduct business with Earl. Outstanding More
Bryce and Javier exceeded what they needed to do and prided themselves in customer goodwill! Very happy and excellent service by the dealership prided themselves in customer goodwill! Very happy and excellent service by the dealership More
I took my vehicle in for servicing. From the moment I pulled up until then time I was picked up from my home when my vehicle was ready, I received top notch service as expected. Stephen From the moment I pulled up until then time I was picked up from my home when my vehicle was ready, I received top notch service as expected. Stephen Martinez was warm and friendly alongside his professionalism. Thank you! I recommend this Mercedes dealership. More




