
Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My wife and I were shopping for a car and had some frustrating experiences at dealerships outside of San Antonio—lots of pressure and attempts to sell us cars we didn’t want. Then we walked into San A frustrating experiences at dealerships outside of San Antonio—lots of pressure and attempts to sell us cars we didn’t want. Then we walked into San Antonio Mercedes and met Earl Tucker. Within 15 minutes, he found us a car we genuinely liked. We took it for a test drive, told Earl we still had a few more to look at, and left with absolutely no pressure. We came back on Saturday, and Earl introduced us to the rest of the sales team, which really made us feel like part of the family. During the deal, we also worked with the best sales manager we’ve ever met—Bill Ramsey. The entire experience was smooth, friendly, and even fun. We’ll definitely be back when it’s time for our next car! More
All cars have problems… Paco in service makes all problems disappear… Paco is the man to know…Mike is finance is a pleasure to work with… Both men are extremely prompt in helping people… real assets problems disappear… Paco is the man to know…Mike is finance is a pleasure to work with… Both men are extremely prompt in helping people… real assets to the dealership More
Had a service done to my dash cam/driver assist functions. I was assigned to Mr. Francisco “Paco” Gonzalez. He was extremely professional, proficient and efficient. After recording the symptoms functions. I was assigned to Mr. Francisco “Paco” Gonzalez. He was extremely professional, proficient and efficient. After recording the symptoms of my problem in as much detail as he could, he told me how they would proceed in diagnosing and fixing the problem, and the window of time he estimated it would take. He was ‘no nonsense’ about the process MB uses and how he’d keep me apprised at every step. My car was diagnosed and repaired quicker than we’d estimated! Mr. Gonzalez provided me a detailed account of the problem and what was required to fix it. I had no clue at the outset that it was a dash cam problem. All my driver assist sensors suddenly stopped working. He explained how the systems work together, what happened, and how they repaired it. What I appreciate the most is his willingness to push information. That relieves a lot of stress and consternation. Would definitely work with him again should the need arise. More
Worked with Gracie Martinez, WONDERFUL EXPERIENCE from start to finish! Met all the needs in selection, and pricing, with the most hospitable customer service. What a pleasure to purchase of my gorgeous 2 start to finish! Met all the needs in selection, and pricing, with the most hospitable customer service. What a pleasure to purchase of my gorgeous 2025 GLS 450. Thank you, and HIGHLY RECOMMEND. More

Kevin was professional, knowledgeable, and friendly, and made my Mercedes-Benz purchase smooth and stress-free. made my Mercedes-Benz purchase smooth and stress-free. More

The dealership is excellent! This is my third vehicle! Kevin Hill was knowledgeable about everything I had questions about! The love they showed me was exceptional! I love Me This is my third vehicle! Kevin Hill was knowledgeable about everything I had questions about! The love they showed me was exceptional! I love Mercedes Benz of San Antonio! More

Kevin was awesome! So easy to work with very knowledgeable highly recommend him and Mercedes of San Antonio. So easy to work with very knowledgeable highly recommend him and Mercedes of San Antonio. More

Kevin, was great to work with. He got us what we wanted for our car and worked with us on their price. Extremely knowledgable! Made the process very easy even with all the changes He got us what we wanted for our car and worked with us on their price. Extremely knowledgable! Made the process very easy even with all the changes we asked for. More

I was somewhat pleased with my car-buying experience. Kevin Hill did a great job—he was kind, professional, and very helpful throughout the process. My issue lies more with the dealership’s sales process Kevin Hill did a great job—he was kind, professional, and very helpful throughout the process. My issue lies more with the dealership’s sales process than with Kevin personally. I was initially given a negotiated price for the vehicle I selected. However, when I received the paperwork detailing my trade-in and the final pricing, I was surprised to find several dealership add-ons totaling several thousand dollars—charges that had never been discussed with me before. I was told these add-ons were already installed and non-negotiable, leaving me with no real choice but to accept them if I wanted the car. In my opinion, the original price I was quoted should have included these add-ons. I felt misled and disappointed that the full cost wasn’t disclosed upfront. Transparency is key, and I would have appreciated it if the dealership had been honest about the total price from the beginning. That said, I did go through with the purchase and I’m very happy with my car—Mercedes makes an excellent product. But experiences like this can leave loyal customers feeling undervalued. Be upfront and honest. Your vehicles speak for themselves; there’s no need for tactics that erode trust. More