Mercedes-Benz of San Antonio

Very relaxing and chill experience, no high pressure typical of many dealerships I have experienced in the past. Just a refreshing experience for once at a car dealer, though I was only purchasing a use typical of many dealerships I have experienced in the past. Just a refreshing experience for once at a car dealer, though I was only purchasing a used vehicle, I felt as valued as a high rolling Maybach buyer. Two thumbs up 👍 👍 More

After I dropped the car I have to wait to talk to the service advisor who I did not know his/her name it took awhile service advisor who I did not know his/her name it took awhile More

Very unprofessional, doesn’t answer my calls or return any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment any of my calls. I was given a rental from Hertz and not a Mercedes loaner. My car was in service for 3 weeks for a scheduled appointment More

Waleed displays exemplary customer service and professionalism. When presented with a situation that needed immediate attention, has was incredibly resourceful, collaborative and communicative whi professionalism. When presented with a situation that needed immediate attention, has was incredibly resourceful, collaborative and communicative while working toward resolution, and kept a friendly demeanor throughout. More

Javier is always very helpful and prompt. Great service from everyone! We love coming to this dealership Great service from everyone! We love coming to this dealership More

Greeted quickly by Mark upon arrival. Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and n Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and not drawn out. Was driving home with my new car in under 2 hrs. Great first time Mercedes experience. More

Awesome experience from start to finish. Very attentive and helpful. It is my 3 rd purchase with you. Very attentive and helpful. It is my 3 rd purchase with you. More

As a first-time Mercedes-Benz buyer, I learned a lot from talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for th talking to Stephen Martinez. He also did a good job expediting getting the software recalls and Series A service packages done while I waited for the car. More

By far the worst luxury dealership to ever service your vehicle at, management sucks staff is rude and poorly organized! Daniel the service manager might as well be a statue sitting in an office with how u vehicle at, management sucks staff is rude and poorly organized! Daniel the service manager might as well be a statue sitting in an office with how useless he is…. Overall never going back, I’d recommend you steer clear of here. Mercedes of boerne is my go to. I suppose being on San Pedro made them think they could be rude to customers. More

Tyler and the team were great. Very professional and timely. Issues were properly addressed. You will get the kind of service that you would expect from a Mercedes dealership. Very professional and timely. Issues were properly addressed. You will get the kind of service that you would expect from a Mercedes dealership...top notch. You can depend on Tyler More