Mercedes-Benz of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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James is great at getting me in and finishing situations that need attention in a reasonable amount of time in the Sprinter area for my work truck. that need attention in a reasonable amount of time in the Sprinter area for my work truck. More
Dealership and salesman were very truthful about the amount required to close the transaction and effect the trade. Salesperson follow up was very good in the time after the sale. Answered all questio amount required to close the transaction and effect the trade. Salesperson follow up was very good in the time after the sale. Answered all questions and texts promptly. I would gladly buy from the dealership again. More
The experience was exceptional overall. Mark and the dealership went out of their way to make the process easy. Mark and the dealership went out of their way to make the process easy. More
Tyler my service advisor is the best. His customer service and attention to detail blows my mind. 6+ years in my vehicle and it still purrs the same as the 1st day I bought it and that is His customer service and attention to detail blows my mind. 6+ years in my vehicle and it still purrs the same as the 1st day I bought it and that is all because of MB of San Antonio! More
Kevin, thank you for your service from one veteran to another. Thank you for your service again. It was exceptional for taking care of my car. another. Thank you for your service again. It was exceptional for taking care of my car. More
worse sales person i talked to out of all the dealerships. told him i wanted to look at the used EQS, because i some 2023 going for $35K online. he replied with that i would not find one at the dealerships. told him i wanted to look at the used EQS, because i some 2023 going for $35K online. he replied with that i would not find one at the low of a price. so we walked to there they used ones were located on the lot. He told me he did not know much about the EQS' because people think they can get it for $35K. i ignored the snide comment and continued to peered through the windows of the EQS. finding it surprising that he did not offer to unlock any of the 4 or 5 cars they had there, so i could better evaluate the interior. after looking in the widows of 4 or 5 cars, i got tired of his rudeness and just left without saying a word to him. called back to try and talk to the used car manager to give him my review of his salesman. left my name and number for him to call me back when he had time. two hours later and no call back. i can understand now this treatment might be the normal. i will stop having my cars served there now and just drive a few more minutes to Mercedes of Boerne where they treat people like people. More




