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Mercedes-Benz of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.1
162 Reviews
You deserve to travel through San Antonio in complete style, comfort and luxury. That’s why you deserve a new Mercedes-Benz. Mercedes-Benz of San Antonio is here to provide Texas drivers with the Mercedes-Benz sales, service and financing they need to upgrade their time on the road, day after day. As a member of the award-winning family-owned and -operated Northside Auto Group, our Mercedes-Benz dealership in San Antonio, TX, is backed by more than 35 years of experience in the automotive business to ensure you enjoy every moment you spend here. Command your journeys with confidence when you lease or finance a new Mercedes-Benz GLC or Mercedes-Benz GLS SUV. If you’re ready to drive home in a new Mercedes-Benz C-Class Sedan, our Mercedes-Benz finance experts are here for you. We’ll go over our Mercedes-Benz lease offers and help you value your trade-in if you’re looking to move on from your current vehicle. You can even apply for Mercedes-Benz financing online before you visit our San Antonio Mercedes-Benz dealer!
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9600 San Pedro Ave

San Antonio, TX

78216

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Showing 162 reviews

May 01, 2024

Martin always treats me like a VIP. He clearly explains to me what's going on with my car. I would highly,him and the dealership. More

by I12BNTX
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Martin Flores
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May 01, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! Martin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

Helpful
May 01, 2024

Tyler Jordan provided exceptional service for the repair of my ML-350 vehicle. I would highly recommend Tyler! More

by CHRISTOPHER.FREITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
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May 02, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are happy that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be positive. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

Helpful
May 01, 2024

Louis was exceptional. His patience and calm demeanor was beyond reproach. Great job and would definitely recommend my contacts go ask for Louis. More

by ZOMONCADA
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell
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May 02, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your business and this review. We're happy to hear that Louis and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Chris Martinez General Manager

Helpful
April 30, 2024

Their hourly rate must be over $250 which is out of sight. We came in with a low miles Smart Car and gave them a list of things we wanted addressed. They were unable to complete the main thing we wante More

by CAMERONGRAPHIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wright
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May 02, 2024 -

Mercedes-Benz of San Antonio responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris Martinez General Manager

Helpful
April 30, 2024

We purchased a Certified Pre-Own after viewing on line and working with Waleed Al Qahtani - the experience was first class. Without hesitation, we recommend working with Waleed and MB of San Antonio More

by steveseiler
Recommend Dealer
Yes
Employees Worked With
Waleed Al Qahtani
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Apr 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of San Antonio, we look forward to having you as one of our valued customers for many more years to come! Chris Martinez General Manager

Helpful
April 30, 2024

Clean service bay, friendly staff, relaxing ounge and efficient service. Staff seems to care. Conveniently located. More

by DMJNSAT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco Gonzalez
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Apr 30, 2024 -

Mercedes-Benz of San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

Helpful
April 28, 2024

Javier was very helpful in getting my car in and back to me quickly. He was very professional. More

by LYTRUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
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Apr 29, 2024 -

Mercedes-Benz of San Antonio responded

Thank you so much for your excellent review! We are so glad that Javier had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. Chris Martinez General Manager

Helpful
April 28, 2024

This dealership always makes the best effort to accommodate what needs to be done while delivering the highest level of customer service and professionalism. More

by CHRISMM8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores, Javier Perez
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Apr 29, 2024 -

Mercedes-Benz of San Antonio responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of San Antonio! Chris Martinez General Manager

Helpful
April 27, 2024

Excellent Service, sells person was not pushing. Listen to what I wanted and very Knowledgeable. More

by Jeffpardo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Simmons
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Apr 29, 2024 -

Mercedes-Benz of San Antonio responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of San Antonio. Chris Martinez General Manager

Helpful
April 26, 2024

EXCELLENT SERVICE AND WAS WELL INFORMED OF UPCOMING ISSUES, TYLER JORDAN IS THE BEST HE'S WHY I WILL CONTINUE TO OWN MERCEDES VEHICLES More

by DANNYL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER JORDAN
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Apr 26, 2024 -

Mercedes-Benz of San Antonio responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of San Antonio. We appreciate your business and hope to see you again soon! Chris Martinez General Manager

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