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Mercedes-Benz of San Diego
San Diego, CA
631 Reviews
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April 14, 2026
I had a 2025 GLS 450 in Service with Mercedes Benz of San Diego for a warning light of an inoperative airbag. This was the second time in one year. I asked the service adviser to get the car appraised durin Diego for a warning light of an inoperative airbag. This was the second time in one year. I asked the service adviser to get the car appraised during the service. I didn’t hear back from the service department for 10 days with multiple phone calls. After 11 days, I received a phone call and I was told the dealership is talking to Mercedes Benz in Germany to fix this problem. I had to ask 4 times for the appraised value. Michelle called me and told me the value is at $ 72300. When I picked up the car today the value dropped to $ 67000, because of 4 tires which needed to be replaces. Everybody knows, four tires don’t cost $ $5300.The original appraisal was done during service and two rear tires were mentioned. I bought 11 cars from Mercedes Benz of San Diego. This is a very dishonest dealership. You have choices. San Diego has a Mercedes dealership in El Cajon, Escondido, Carlsbad and Temecula. Don’t buy a car from Mercedes Benz of San Diego. More
by Steffenpeters
Employees Worked With
Michelle
March 04, 2026
The dealership was professional, courteous, and knowledgeable every step of the way from the initial sales contact to signing the documents. In particular, I want to give a huge shout out to Jeffre knowledgeable every step of the way from the initial sales contact to signing the documents. In particular, I want to give a huge shout out to Jeffrey, the sales rep who worked with me, and then on the back and, another shout out to Grace, who made the document signing process easy and pleasurable. I highly recommend buying a car from Jeffrey and Grace! More
by Dan K
Employees Worked With
Sean Weaver
March 04, 2026
Frank was the sales person that help me. He went above and beyond to help me out. I bought my car the day I went in. He was super understanding and helpful. 10 out of 10 for Frank. He went above and beyond to help me out. I bought my car the day I went in. He was super understanding and helpful. 10 out of 10 for Frank. More
by eavina
Employees Worked With
Frank
March 04, 2026
My sales lady was incredible. I did not intend to buy a new Mercedes but within an hour on the phone I was comfortable enough to buy. I was working with another Mercedes dealershi I did not intend to buy a new Mercedes but within an hour on the phone I was comfortable enough to buy. I was working with another Mercedes dealership and they didn’t do anything close to the service Tami provided. More
by Marykaydrury
Employees Worked With
Tami
March 01, 2026
I purchased a GT55 from Francisco. I live in Colorado so all communications were via phone and texting. He did an amazing job with communication, updates, and ensuring I knew where m I live in Colorado so all communications were via phone and texting. He did an amazing job with communication, updates, and ensuring I knew where my car was every step of the way! I highly recommend Meecedes-Benz of San Diego and will definitely work with them in the future! More
by BrianY
Employees Worked With
Sean Weaver
