Honestly if there is a zero rating I will not hesitate to post it. Where do I start, this morning my husband and I drove to " Mercedes Benz of San Diego" wanted to trade my current car to lease a 2018 GLS 450 I had two colors in mind either a blue or black, we met with salesman by the name Mushtaq Chaudry we explained to him that we wanted to lease a GLS and trade in my car we walked the lot Mushtaq initially showed me a blue color car like I requested but it have light interior, I didn't like the color combo, and it has alot higher MSRP price, than what I initially told him I am looking for, then Mushtaq wanted to convince me with another colors and I strictly told him I am looking for either blue with dark interior or black we walked the lot three times, then he told us to take a seat try to locate what I asked for, Mushtaq went to check on my request then came back saying "the only place that have the car is in Honolulu" and it's 2017 then couple minutes later he said he have a black GLS with tan interior if I would like to look at, I said sure I was open to take a look at it however I never did, I also want to mention while we were walking the lot Mushtaq was telling us that the GLS is a hot car espically the black color he said alot of "chinese" people buy them and ship them overseas, and sometimes the "chinese" people are slick they hire people to buy these cars for them, my husband and I looked at each other in shock wondering why would he tell us that?! I felt this is extremely unprofessional way of saying things like that to customer especially trying to buy high end product . Mushtaq brought in another person by the name Al Hameed to talk to us he wanted to convince us to buy another color my husband told him if you have black and it showed on your website why you are not selling it to me? Al Hameed he said I can sell it to you but you have to pay $10,000-$12,000 over sticker price just because it's black color with panoramic roof. This dealership advertise their cars on the website and when you get there they play the "bait N switch" game I am posting 3 black GLS pictures they have on their website that I didn't see any of them, it sounded they want to rip me off and have me pay ridiculous money over the asking MSRP. By law if the car is advertise it is definitely for sale especially if it's not sold and still advertised. I've called the sales manager by the name "Tim" and left him a voicemail about my experience in the dealership but never got a call back. I can't believe the Penske group hire unprofessionals and take advantage of customers. I am going to email the Penske cooperation and file a claim with DMV.