Mercedes-Benz of San Diego

By far this was my best car shopping experience. The sales representative was kind, informative and no sales pressure. The sales representative was kind, informative and no sales pressure. More

I am so proud of your dealer he explain everything for me about the car , all the details, instructions, ask me what I need to learn about my new car , he show me all the details about it, I am so happy with about the car , all the details, instructions, ask me what I need to learn about my new car , he show me all the details about it, I am so happy with my car thank you More

Nice friendly people best service ever you feel you are welcomed and nice clean every single thing and I felt like I am nice place with my family welcomed and nice clean every single thing and I felt like I am nice place with my family More

Jeff at Mercedes-Benz of San Diego was very helpful and let us try different car. We tried GLC, EQE, E-Class and we ended up with E-Class. He did some research on options for us and we are very happy with let us try different car. We tried GLC, EQE, E-Class and we ended up with E-Class. He did some research on options for us and we are very happy with the purchase. More

Great people working there with great service and great personalities.. Would totally recommend this dealership to anyone.. personalities.. Would totally recommend this dealership to anyone.. More

The dealership is always clean and the people welcoming. I liked the no pressure sales culture and their willingness to adjust to changes. I liked the no pressure sales culture and their willingness to adjust to changes. More

Nick Batts leadership and goal to provide excellent customer service was greatly appreciated. He successfully intervened with a stressful situation and I now have my car back. This is a follow up reg customer service was greatly appreciated. He successfully intervened with a stressful situation and I now have my car back. This is a follow up regarding my review posted on 2/18/2024. Thumbs up also for Carla who always makes sure customers are taken care of. Every time I have seen Carla, I know she will make sure I am taken care of well. More

Not sure why a run flat tire and bent wheel would take more than two weeks to repair. To say it wasn’t covered under warranty is disputable. The tire is a definite defect. I have pictures to prove it. I w more than two weeks to repair. To say it wasn’t covered under warranty is disputable. The tire is a definite defect. I have pictures to prove it. I was always the one to call them to find out the status. I understand people get sick, but there should not be a single point of failure especially if you have a team of service advisors. Also I had to ask for a loaner because it was taking more than a week. Poor customer service. They don’t care I’ve been without my car for two weeks. Not very happy with Penske. Unsat. More

Excellent service, well informed. Best sales person ( Adam ). We received the best deal we could get. Best sales person ( Adam ). We received the best deal we could get. More

The sales team was pleasant to work with and reasonable during negotiation. The closing process with the finance team was surprisingly painless. The most important factor was that they minimized antiquate during negotiation. The closing process with the finance team was surprisingly painless. The most important factor was that they minimized antiquated old-school sales tactics without excessive pressure. A good sales team who knows their customers and is aware of the current market makes a whole difference. More