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Mercedes-Benz of San Diego

San Diego, CA

4.9
544 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 544 reviews

February 26, 2022

Scammers their service dept is rude, non communicative and does not care about the customer. There was a customer that say next to me for 6 hours and the service dept forgot to put their paperwork in. I More

by Barrysd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Feb 28, 2022 -

Mercedes-Benz of San Diego responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your review. Please reach out to me directly when you have a moment. I hope to connect soon. Yee Wong Mercedes-Benz of San Diego Management Team YWong@penskeautomotive.com

February 24, 2022

If you’re looking for great service and great prices, this is the place to be.recently I was looking for a GLC300 SUV, Myke was absolutely amazing, patient, professional and knowledgeable. He assisted More

by Mimi So
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myke Thielemann
Feb 25, 2022 -

Mercedes-Benz of San Diego responded

Mimi, we appreciate your great review for us here at Mercedes-Benz of San Diego. We strive to provide our customers with the best service possible. We are pleased to learn that you purchased a new vehicle here. We hope you love it.

February 22, 2022

We had an excellent customer service and the Lady Lexi Gocken she was excellent with us, she explained everything to us and she came outside and help me with a car and that was beautiful. And any of my fa More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 22, 2022 -

Mercedes-Benz of San Diego responded

Hello, Thanks for sharing the details of your experience with Lexi and our team. We hope that you are enjoying your purchase and thank you for choosing Mercedes-Benz of San Diego. Please know that you are always welcome here.

February 20, 2022

My salesman Alex was outstanding. Alex made up for the not so great finance department. More

by ejberger4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

Mercedes-Benz of San Diego responded

Hello, Thank you for sharing your thoughts about the salesperson who you worked with. Your feedback is important to us here at Mercedes-Benz of San Diego and I would appreciate the opportunity to speak with you to address anything I can about your time with our Finance Department. Please email me with your preferred contact information. Thank you, Jay Puno Mercedes-Benz of San Diego Management Team jpuno@penskeautomotive.com

February 18, 2022

Jeff was an absolute pleasure to work with. He gave me all the facts on the various models I was interested in and helped me make the perfect decision for my new Mercedes. I would definitely re More

by diana DRDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dodd
Feb 18, 2022 -

Mercedes-Benz of San Diego responded

Congratulations Diana on your new Mercedes. We are pleased that our Sales Team was a pleasure to work with and made your transaction go smoothly for you. We appreciate your business with us at Mercedes-Benz of San Diego.

February 12, 2022

Excellent service from beginning! Alex was patient and very knowledgeable. The process was so easy! More

by Mstevensonrealty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay & Alex , Sean Weaver
Feb 12, 2022 -

Mercedes-Benz of San Diego responded

Thank you for your positive review! At Mercedes-Benz of San Diego, our Sales Team always strives to provide knowledgeable and excellent service to assist with the car-buying process. Thank you for your business and reach out to Mercedes-Benz of San Diego for any future Mercedes-Benz needs.

February 04, 2022

Great customer service; Al was one of the main reasons we bought a Benz this year. More

by eddieandsharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hamed
Feb 04, 2022 -

Mercedes-Benz of San Diego responded

Mercedes-Benz of San Diego wants to thank you for the five stars. We appreciate the comments regarding the visit!

February 04, 2022

Great customer service, no hassle or pressure to purchase any additional up-sales. They where fast, easy and no BS. I was in and out in no time and driving my new Benz! More

by Deanl80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernanda Rodas, Sean Weaver
Feb 05, 2022 -

Mercedes-Benz of San Diego responded

We are so pleased to learn that you had a great experience with us here at Mercedes-Benz of San Diego. We are happy to read you purchased a new vehicle here. We value your business.

February 03, 2022

People I dealt with cut right through to the transaction I was looking for in a professional and sincere manner. Polite, courteous and right on the mark. Could not be happier with the way I was treated. More

by Ce_companies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 04, 2022 -

Mercedes-Benz of San Diego responded

We are so pleased to read that you had a great experience with us here at Mercedes-Benz of San Diego. We strive to provide our customers with the best service possible. We value your business.

February 01, 2022

My transaction was seamless, very detail oriented experience. I would absolutely recommend this dealership to anyone looking to purchase or service Mercedes. I find value in the personable aspect of More

by tcbrownie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Zatt, Sean Weaver
Feb 02, 2022 -

Mercedes-Benz of San Diego responded

Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great Mercedes and were able to make your overall experience at our dealership seamless. If you ever need help with your new Mercedes, feel free to give us a call at Mercedes-Benz of San Diego.

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