Mercedes-Benz of San Diego
San Diego, CA
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I had a 2025 GLS 450 in Service with Mercedes Benz of San Diego for a warning light of an inoperative airbag. This was the second time in one year. I asked the service adviser to get the car appraised durin Diego for a warning light of an inoperative airbag. This was the second time in one year. I asked the service adviser to get the car appraised during the service. I didn’t hear back from the service department for 10 days with multiple phone calls. After 11 days, I received a phone call and I was told the dealership is talking to Mercedes Benz in Germany to fix this problem. I had to ask 4 times for the appraised value. Michelle called me and told me the value is at $ 72300. When I picked up the car today the value dropped to $ 67000, because of 4 tires which needed to be replaces. Everybody knows, four tires don’t cost $ $5300.The original appraisal was done during service and two rear tires were mentioned. I bought 11 cars from Mercedes Benz of San Diego. This is a very dishonest dealership. You have choices. San Diego has a Mercedes dealership in El Cajon, Escondido, Carlsbad and Temecula. Don’t buy a car from Mercedes Benz of San Diego. More


