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Mercedes-Benz of San Diego
San Diego, CA
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 592 reviews
September 26, 2020
Collette kept me informed and ensured me and my car was taken care of. The work on my car was exceptional. I was informed of what was being done and areas that needed my attention. Thanks service departme taken care of. The work on my car was exceptional. I was informed of what was being done and areas that needed my attention. Thanks service department, mechanics and especially Collette. More
by Ty Jordan
Employees Worked With
Sean Weaver
September 25, 2020
Jose and Seann were both helpful. Jose made my experience smooth, fast, and memorable for my first Mercedes Benz. Thanks again! I highly recommend this location. smooth, fast, and memorable for my first Mercedes Benz. Thanks again! I highly recommend this location. More
by Rnisp
Employees Worked With
Jose Garduno, Sean Weaver
September 24, 2020
Collette in the service department has always been efficient, prompt and friendly. She solves problems if any, accommodates my schedule and updates me on the status of my car. She is truly profession efficient, prompt and friendly. She solves problems if any, accommodates my schedule and updates me on the status of my car. She is truly professional and I always look forward to working with her when I bring my car in for service. More
by Pam B
Employees Worked With
Collette Conners
September 19, 2020
Mercedes-Benz of San Diego is the best dealer in San Diego county. The service is fantastic: from the greeters who check you in, very polite and courteous, to the service writers: I absolutely adore Diego county. The service is fantastic: from the greeters who check you in, very polite and courteous, to the service writers: I absolutely adore Ross Benson who listens to customers, answers all questions, makes suggestions and he is very knowledgeable about the cars, to the administration of the dealership. They take care of the required paper or digitally. Something that has to be done. I recommend this dealership very enthusiastically! I have felt this way since my first purchase. The service just keeps getting better. For the most excellent service, ask for Ross Benson. More
by joyce.felder
Employees Worked With
Sean Weaver
September 16, 2020
I just needed a arm rest unlocked. It took hours and cost a lot. They were way more concerned about the paperwork and making money than making customers satisfied. a lot. They were way more concerned about the paperwork and making money than making customers satisfied. More
by chris
Employees Worked With
Michael Mortenson, Sean Weaver
September 16, 2020
To be completely honest and transparent with the current environment with Covid the service was quick and good. Just didn’t have a loaner car available. environment with Covid the service was quick and good. Just didn’t have a loaner car available. More
by London
Employees Worked With
Alex
September 15, 2020
I always have excellent service especially with Collette Connors I do wish they would give us a loaner car. Collette does a great job and I have recommended her to family and friends and they ALL like worki Connors I do wish they would give us a loaner car. Collette does a great job and I have recommended her to family and friends and they ALL like working with her More
by Adeline
Employees Worked With
Collette Connors
September 13, 2020
Very friendly , courteous, understanding staffTook my Very friendly , courteous, understanding staff Took my car for safety recall And it was fast during this pandemic time helped Us not Waiting so Very friendly , courteous, understanding staff Took my car for safety recall And it was fast during this pandemic time helped Us not Waiting so long Thank you Mr Ross Benson for advice More
by Ahileswaran
Employees Worked With
Mr Ross benson, Sean Weaver
September 12, 2020
Had problems with the trunk of the car, not latching thus remained open potentially using up the battery. I emailed Mike Romano and told me exactly what to do. That was awesome! remained open potentially using up the battery. I emailed Mike Romano and told me exactly what to do. That was awesome! More
by Geeya
Employees Worked With
Mike Romano
September 12, 2020
Tommy Dykes was the service manager and he was awesome. He was informative, helpful , patient and helpful. I felt that o was well taken care of He was informative, helpful , patient and helpful. I felt that o was well taken care of More
by JanisLaRoux
Employees Worked With
Tommy Dykes
