Mercedes-Benz of San Diego

I just needed a arm rest unlocked. It took hours and cost a lot. They were way more concerned about the paperwork and making money than making customers satisfied. a lot. They were way more concerned about the paperwork and making money than making customers satisfied. More

Very friendly , courteous, understanding staffTook my Very friendly , courteous, understanding staff Took my car for safety recall And it was fast during this pandemic time helped Us not Waiting so Very friendly , courteous, understanding staff Took my car for safety recall And it was fast during this pandemic time helped Us not Waiting so long Thank you Mr Ross Benson for advice More

Quick professional assistance provided by all employees who helped. Although not used, the pick up and drop off service was appreciated. Using protective masks by employees and covers on car while being s who helped. Although not used, the pick up and drop off service was appreciated. Using protective masks by employees and covers on car while being service was also noted as well as the car wash. More

Tommy Dykes was the service manager and he was awesome. He was informative, helpful , patient and helpful. I felt that o was well taken care of He was informative, helpful , patient and helpful. I felt that o was well taken care of More

Had problems with the trunk of the car, not latching thus remained open potentially using up the battery. I emailed Mike Romano and told me exactly what to do. That was awesome! remained open potentially using up the battery. I emailed Mike Romano and told me exactly what to do. That was awesome! More

Excellent service in time great red loaner Alex knows how to take care of the business I would definitely recommend the service team to others in the future to take care of the business I would definitely recommend the service team to others in the future More

Mike Romano is at the top of his game on service. Fantastic service rep of the kind. Owe some, i would recommend to all my buddies who owns the Benz! Fantastic service rep of the kind. Owe some, i would recommend to all my buddies who owns the Benz! More

Employees are Always very helpful & respectful.I have a Employees are Always very helpful & respectful. I have a great service representative, Collette Conners , for years. She is honest & very knowledgeab Employees are Always very helpful & respectful. I have a great service representative, Collette Conners , for years. She is honest & very knowledgeable. She loves her customers. She’s top on my list. More

Amazing service and dedication. It was a pleasure buying another car at this dealership. They worked their magic and honored the offer made in writing another car at this dealership. They worked their magic and honored the offer made in writing More