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Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.3
429 Reviews
Call Dealership (956) 715-8800
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400 E Expressway 83

San Juan, TX

78589

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Showing 429 reviews

November 16, 2022

All the staff at Mercedes San Juan are very professional and always exceed my expectations, they work with the customer to really make the service a good experience. great job you are a great team!! More

by dornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel , Joe Franco, Juan Hernandez
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Nov 16, 2022 -

Mercedes-Benz of San Juan responded

Dornelas, thank you for taking a moment to share this positive review with us and the community! It's fantastic to see that you were left with a stellar impression, and we cannot wait to serve you again in the future. We are so grateful to have you as our client! :) - The Team at Mercedes-Benz of San Juan

November 09, 2022

EXCELLENT SERVICE ALL AROUND. FRIENDLY STAFF. WILL SURELY GO MORE OFTEN. SAM TIJERINA GOES WAY AND BEYOND TO MAKE SURE WE'RE SATISFIED More

by davidlopez247365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Tijerina, Marco Salas, Sam Vasquez
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Nov 14, 2022 -

Mercedes-Benz of San Juan responded

David, thanks a million for providing this phenomenal feedback for Sam! We agree, he is top-notch and we are very lucky to have him as part of the team. We appreciate your supportive review and hope to serve you again in the future! :) - The Team at Mercedes-Benz of San Juan

Nov 15, 2022 -

davidlopez247365 responded

Awesome experience every time we purchase vehicles. Mr. Sam Tijerina always makes sure we're satisfied on every aspect.. David Lopez

Nov 15, 2022 -

davidlopez247365 responded

Awesome place to purchase vehicles....The very best

November 07, 2022

I recently bought a vehicle and Joe Trevino was just awesome! This is actually the 2nd vehicle he helps us buy! I told him exactly what I wanted and he advised me the vehicles he had and I was able to m More

by nancylgsc8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trevino, Humberto Olvera
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Nov 14, 2022 -

Mercedes-Benz of San Juan responded

Nancy, we are smiling from ear to ear reading about your experience with Joe! He is a fantastic asset to this team and we will be sure to inform him about this stellar review. Thank you for selecting us to serve you, and congratulations on your sweet new vehicle! We really hope you love it for years to come. :) - The Team at Mercedes-Benz of San Juan

November 06, 2022

Very pleased with Isaiah. Very professional gracias gracias gracias gracias gracias gracias gracias gracias gracias More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Calzada
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Nov 07, 2022 -

Mercedes-Benz of San Juan responded

Ray, we are overjoyed to see that Isaiah delivered an experience that was nothing short of perfection! Thank you so much for choosing us and we'll see you next time. :) - The Team at Mercedes-Benz of San Juan

October 30, 2022

The service throughout my visit was excellent, the attentive staff made the proccess simple and easy. More

by daniela.anzaldua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ortega
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Nov 02, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the compliments, Daniela! We're so grateful to have your support and look forward to serving you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of San Juan

October 26, 2022

Pricilla and Rachel, both were very helpful and got the work done, very happy customer like us. Awesome job ! More

by htrevino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pricilla & Rachel, Priscilla Ramos
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Oct 26, 2022 -

Mercedes-Benz of San Juan responded

Htrevino, thank you for taking the time to write this thoughtful and encouraging feedback for Priscilla and Rachel! We love what we do and always want everyone to have an unmatched experience, so we will be sure to commend them for doing such a great job. The next time you are in need of assistance with your vehicle, please do not hesitate to let us know; we are always happy to help! :) - The Team at Mercedes-Benz of San Juan

October 20, 2022

Staff people is very professional I am really pleased to be a costumer of Mercedez More

by Maria Jenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo Flamenco, Humberto Olvera, Sam Vasquez
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Oct 26, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the love, Maria! We feel so lucky to be your favorite, and we cannot wait to have the opportunity to serve you again in the future. Have an amazing day! :) - The Team at Mercedes-Benz of San Juan

October 16, 2022

It’s a pleasure to have my car care from the dealership they always do the best and even when I went just to take care of the car battery I decided to buy a new Mercedes’ I’m happy I have a new car More

by Maria Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Santos Jr.
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Oct 17, 2022 -

Mercedes-Benz of San Juan responded

Maria, it was a pleasure to work with you as well! Thank you so much for giving us the opportunity to provide an exceptional experience. We love serving awesome clients like you and hope to see you again in the future! :) - The Team at Mercedes-Benz of San Juan

Oct 17, 2022 -

Maria Jenkins responded

I love my Mercedes car, and all the staff is really kind and professional

September 30, 2022

As always, excellent customer service, fast vehicle maintenance, and overall pleasant experience. Aaron is always so great to work with. Another customer riding home with me in the courtesy van also ex More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
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Sep 30, 2022 -

Mercedes-Benz of San Juan responded

Jen, you are too kind! We love seeing our awesome team members get awesome recognition like this, and we will be sure to relay your kind message to Aaron! If there is anything we can assist with in the future, please do not hesitate to let us know. Thank you so much and happy cruising! :) - The Team at Mercedes-Benz of San Juan

September 30, 2022

Very friendly helping people, took very good care of us, would definitely go back in the future More

by Cynthia Lizka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Oct 03, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the uplifting review, Cynthia! It's wonderful to see that your experience was nothing short of perfection, and we greatly appreciate your supportive compliments. Thank you so much and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan

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