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Mercedes-Benz of San Juan

San Juan, TX

Overview
Reviews
4.7
423 Reviews
Call Dealership (956) 715-8800
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400 E Expressway 83

San Juan, TX

78589

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Showing 423 reviews

October 20, 2022

Staff people is very professional I am really pleased to be a costumer of Mercedez More

by Maria Jenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo Flamenco, Humberto Olvera, Sam Vasquez
Report | Print
Oct 26, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the love, Maria! We feel so lucky to be your favorite, and we cannot wait to have the opportunity to serve you again in the future. Have an amazing day! :) - The Team at Mercedes-Benz of San Juan

Helpful
October 16, 2022

It’s a pleasure to have my car care from the dealership they always do the best and even when I went just to take care of the car battery I decided to buy a new Mercedes’ I’m happy I have a new car More

by Maria Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Santos Jr.
Report | Print
Oct 17, 2022 -

Mercedes-Benz of San Juan responded

Maria, it was a pleasure to work with you as well! Thank you so much for giving us the opportunity to provide an exceptional experience. We love serving awesome clients like you and hope to see you again in the future! :) - The Team at Mercedes-Benz of San Juan

Oct 17, 2022 -

Maria Jenkins responded

I love my Mercedes car, and all the staff is really kind and professional

Helpful
September 30, 2022

As always, excellent customer service, fast vehicle maintenance, and overall pleasant experience. Aaron is always so great to work with. Another customer riding home with me in the courtesy van also ex More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Del Fierro
Report | Print
Sep 30, 2022 -

Mercedes-Benz of San Juan responded

Jen, you are too kind! We love seeing our awesome team members get awesome recognition like this, and we will be sure to relay your kind message to Aaron! If there is anything we can assist with in the future, please do not hesitate to let us know. Thank you so much and happy cruising! :) - The Team at Mercedes-Benz of San Juan

Helpful
September 30, 2022

Very friendly helping people, took very good care of us, would definitely go back in the future More

by Cynthia Lizka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Oct 03, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the uplifting review, Cynthia! It's wonderful to see that your experience was nothing short of perfection, and we greatly appreciate your supportive compliments. Thank you so much and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan

Helpful
September 28, 2022

Priscilla was very helpful. Answered all of my questions and got the work done. I wish there was more people like her. Will definitely come back for service. More

by jav.lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Sep 28, 2022 -

Mercedes-Benz of San Juan responded

Jav, what a nice compliment you have left for Priscilla! We consider ourselves very lucky to have her as part of the team, and we will be sure to relay your generous message to her. Thank you so much for supporting us, we're so glad to see you enjoyed your experience! :) - The Team at Mercedes-Benz of San Juan

Helpful
September 23, 2022

Always a pleasure to work with Priscilla. Gabriel, in service and Josh are both stars. More

by Bongodogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos, Joshua Escamilla
Report | Print
Sep 26, 2022 -

Mercedes-Benz of San Juan responded

Thank you for sharing this kindhearted feedback for Priscilla, Gabriel, and Josh! We are so grateful for your support and hope to see you again next time. :) - The Team at Mercedes-Benz of San Juan

Helpful
September 19, 2022

service was very professional and courteous. They had great communication and I was advised of all work to be performed. More

by guzzler-sachem.0q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Priscilla Ramos
Report | Print
Sep 20, 2022 -

Mercedes-Benz of San Juan responded

That is excellent to hear! Our team is always hard at work to provide flawless experiences to each client, so we will be sure to share your positive feedback with Priscilla and the rest of the team. Thanks so much for visiting us and please let us know the next time we can assist! :) - The Team at Mercedes-Benz of San Juan

Sep 20, 2022 -

guzzler-sachem.0q responded

great service

Helpful
September 09, 2022

Very good service and friendliness. The prices for labor and parts are hiigh. Quality is good. More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Casados
Report | Print
Sep 12, 2022 -

Mercedes-Benz of San Juan responded

Thank you for the positive review, Jose! We are happy to see that you were overall satisfied with the services provided by our team. We work diligently to ensure that every client has a flawless experience from start to finish, so I am eager to know what we could have done better to earn that 5th star from you. At your leisure, please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your visit. Thank you again and I hope to hear from you soon! :) - Timothy Shook, COO

Helpful
August 27, 2022

Very attentive personnel. Angel kept me updated about the service status. Shuttle service was very helpful. More

by anabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
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Aug 29, 2022 -

Mercedes-Benz of San Juan responded

Anabel, thank you for leaving this encouraging feedback for Angel! We're so happy to hear that he delivered a top-notch experience and that you were able to take advantage of our shuttle service; it is such a huge help! If there is anything we can assist you with in the future, please do not hesitate to give us a shout. :) - The Team at Mercedes-Benz of San Juan

Helpful
August 19, 2022

The sales process was professional and quick. The signing of the paperwork took less than 15 minutes. The sales staff is very knowledgeable. Overall, a pleasant experience. More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda De La Garza, Sam Vasquez
Report | Print
Aug 22, 2022 -

Mercedes-Benz of San Juan responded

It's amazing to see that you had such a great experience here, KB! The pleasure was all ours to assist you with getting a great new vehicle & we will be sure to pass your kind sentiments along to Amanda and Sam. If there is anything we can help with in the future, please do not hesitate to give us a call; we're always here for you! Thank you so much and congratulations on your super sweet new car! :) - The Team at Mercedes-Benz of San Juan

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