Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Santa Rosa
Santa Rosa, CA
229 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Mercedes-Benz of Santa Rosa. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Mercedes-Benz models, while you can also find a quality selection of pre-owned cars, as well. No matter what, you’re going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or pre-owned ride with car loan and Mercedes-Benz lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Mercedes-Benz parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Mercedes-Benz of Santa Rosa to give you the experience you desire. If you’re interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We’re located at 2885 Corby Ave Santa Rosa, CA, and a short drive away from Petaluma, Rohnert Park and Windsor CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 229 reviews
Verified Customer
January 10, 2026
Service was very responsive. Great communication. Willing to do what I needed to be done. Even gave me tips on how to avoid mice in the future. Great communication. Willing to do what I needed to be done. Even gave me tips on how to avoid mice in the future. More
by BELLEMARC
Employees Worked With
Deric o’shaunnesy
January 10, 2026
Took my car in for it scheduled B service really took good care of me as far as listening to my needs and concerns actually fixed her problem and that’s been playing that car since I’ve owned it for the good care of me as far as listening to my needs and concerns actually fixed her problem and that’s been playing that car since I’ve owned it for the last year of a steering wheel issue all good thanks for taking care of me More
by MESTOURNES
Employees Worked With
Billy in service and technician Neil
January 10, 2026
These folks tried unsuccessfully to duplicate a fault I experienced a few to times on my Metris. It hid from them. Charged me minimal time. Maybe next visit? experienced a few to times on my Metris. It hid from them. Charged me minimal time. Maybe next visit? More
by JDUTTON3
Employees Worked With
Glen Brown
January 10, 2026
Super easy to get service on our sprinter van. All I did was make a couple of phone calls have it towed there and then picked it up. Easy Peezy. All I did was make a couple of phone calls have it towed there and then picked it up. Easy Peezy. More
by Johnstpj
Employees Worked With
Other Employees :
Service
January 09, 2026
I had a super bummer experience. I bought a Mercedes engine with a 3 year Warrenty and there was a fuel system link after one year and they refused to fix it, they said they didn’t s I bought a Mercedes engine with a 3 year Warrenty and there was a fuel system link after one year and they refused to fix it, they said they didn’t see a leak. They did find a non Warrenty “issue” though that I can pay them to fix. No thanks. I wish I had a better experience with the service department. Probably my last visit for sure! More
by Tutijr
Employees Worked With
Glen
January 09, 2026
Each time I’ve brought my car in, the service has been very good. The representatives are courteous and greet you with a smile generally.. I had to get my car small in order to get it registered and they very good. The representatives are courteous and greet you with a smile generally.. I had to get my car small in order to get it registered and they were able to fit me in without an appointment. The customer seems to be their main focus and doing what is right. More
by TRAPP.JANICE
Employees Worked With
Kate Anderson
