Mercedes Benz of Santa Rosa

Deric O'Shaughnessy gave me the best customer service I've ever had. Through a series of obstacles he was committed to making sure my vehicle was fully taken care of. When I became overwhelmed by the pro I've ever had. Through a series of obstacles he was committed to making sure my vehicle was fully taken care of. When I became overwhelmed by the process he was kind and responsive, going the extra mile to help, making sure I got what I needed. Thank you, Deric. It's so good to know there are people like you in the business. You are a credit to Merced Benz More

Exceptional Service department. They work as a coordinated Team to take care of their customers. We had our vehicle serviced today in the midst of this pandemic and in between fire and smoke event coordinated Team to take care of their customers. We had our vehicle serviced today in the midst of this pandemic and in between fire and smoke events. The Family Team made us feel secure and safe while they serviced our vehicles. Everything about this dealership is absolutely outstanding. From the moment you drive into the Service Bay and you pick up your car they treat you with incredible car and attention to your specific needs. More

Incredible Service Thanks to Dave and the team at Santa Rosa . Stopped in on our road trip down from Canada and they were able to service our sprinter that afternoon . S Thanks to Dave and the team at Santa Rosa . Stopped in on our road trip down from Canada and they were able to service our sprinter that afternoon . So impressed by the professionalism and the fantastic service . Highly recommend . More

Stunning service, honesty, and attention to detail I want to fully recommend working with Steve Zukor at MB of Santa Rosa. He is knowledgeable, provides great service before and after the sale, is hon I want to fully recommend working with Steve Zukor at MB of Santa Rosa. He is knowledgeable, provides great service before and after the sale, is honest, and gives me all the detailed information and coaching I need. You will not be disappointed. More

Buying a new car Steven Zucor was wonderful to work with and got the car that I wanted for me.Everyone at your dealership was so nice .It was the best experience ever Steven Zucor was wonderful to work with and got the car that I wanted for me.Everyone at your dealership was so nice .It was the best experience ever buying a car.Steven was so professional and patient since I’m an older client and I so appreciated that.I will recommend your company and Steven to anyone buying a Mercedes .Bonnie Seyranian More

2018 Mercedes Easy experience. No pressure. Very helpful and willing to search for what we wanted. Will recommend to friends and family in search of a Mercedes. Easy experience. No pressure. Very helpful and willing to search for what we wanted. Will recommend to friends and family in search of a Mercedes. More

Experience I drove over 85 miles to come and look at a Mercedes-Benz. This dealership was no pressure, very courteous, and a wonderful experience. My sales asso I drove over 85 miles to come and look at a Mercedes-Benz. This dealership was no pressure, very courteous, and a wonderful experience. My sales associate was Steven. He was just lovely, knowledgeable, and very respectful. I could not believe, I was in a dealership buying a car. I was more like I was buying a dress. I would highly recommend buying a vehicle from them. More

Purchased the perfect used Mercedes I had a great experience with Mercedes Santa Rosa. Steven Zukor helped me to find the car I was looking for for 6 weeks, and when we found it he helpe I had a great experience with Mercedes Santa Rosa. Steven Zukor helped me to find the car I was looking for for 6 weeks, and when we found it he helped me make it work for me to purchase the car quickly and with ease. Thank you Steven! Gabby was the product specialist who helped show me all that my Mercedes had to offer and she was great too! More

Steve Zukor--Fabulous Service! We couldn't be happier with our experience at Mercedes Benz of Santa Rosa! The entire staff was attentive and knowledgeable and really helped us with We couldn't be happier with our experience at Mercedes Benz of Santa Rosa! The entire staff was attentive and knowledgeable and really helped us with buying our new GLK! Steve Zukor was especially helpful. Since we didn't know that much about the cars, Steve insisted that we try several models before settling on the one that best suited our needs and budget. He was extremely patient in explaining all the different models and options and knew everything about the cars. We will definitely be recommending Steve and Mercedes of Santa Rosa to all our friends! Ken and Mirna Wong More

Steven Zukor Super happy with the whole experience I had at Mercedes. Steven Zukor was my salesperson and he went out of his way to make sure I had all my question Super happy with the whole experience I had at Mercedes. Steven Zukor was my salesperson and he went out of his way to make sure I had all my questions answered. He is very knowledgeable about the cars and other cars that I was comparing with. I definitely didn't think I would be going home with a Mercedes but I am so happy that I did. Everyone I interacted with at the dealership was kind and helpful which made the experience even better. Thank you Steven Zukor! More