Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Santa Rosa
Santa Rosa, CA
347 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Mercedes-Benz of Santa Rosa. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Mercedes-Benz models, while you can also find a quality selection of pre-owned cars, as well. No matter what, you’re going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or pre-owned ride with car loan and Mercedes-Benz lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Mercedes-Benz parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Mercedes-Benz of Santa Rosa to give you the experience you desire. If you’re interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We’re located at 2885 Corby Ave Santa Rosa, CA, and a short drive away from Petaluma, Rohnert Park and Windsor CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 347 reviews
Verified Customer
January 24, 2026
Great work. Excellent service. A fifteen word mind like seems like a lot for a volunteer survey… Excellent service. A fifteen word mind like seems like a lot for a volunteer survey… More
by RUDYCAMPOS976
Employees Worked With
January 23, 2026
Derick O'Shaughnessy is a great associate representative for you & is the reason I come back for all my service with you....great communication, follow up, & a positive response to difficult problems... for you & is the reason I come back for all my service with you....great communication, follow up, & a positive response to difficult problems... More
by OODOWD
Employees Worked With
Derick O'Shaughnessy
January 23, 2026
Katie Anderson is the most unprofessional service advisor we’ve ever worked with representing a Mercedes Benz dealership. She talks in circles, attempts to up-charge constantly and then can’t remember what s we’ve ever worked with representing a Mercedes Benz dealership. She talks in circles, attempts to up-charge constantly and then can’t remember what she told you. More
by Mercedes
Employees Worked With
n/a
January 22, 2026
We appreciated the shuttle to our hotel and back. Friendly and attentive service. Liked snacks and coffee maker were great. Friendly and attentive service. Liked snacks and coffee maker were great. More
by WMPLAMB
January 22, 2026
All of the employees are very professional while being friendly. It starts with being checked in outside for my appointment to meeting with Derick O’Shaunessy to the employee who dealt with my loaner car. friendly. It starts with being checked in outside for my appointment to meeting with Derick O’Shaunessy to the employee who dealt with my loaner car. All commitments were met and I was able to pick up my car at the time I was told and it was washed and the work completed. More
by finleyc0
Employees Worked With
Derick O’Shaunessy
