Mercedes Benz of Santa Rosa
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 350 reviews
Glen Brown is very informative and has been guiding me on keeping the Sprinter in good working order! keeping the Sprinter in good working order! More
I’ve worked with both sales & service during my multi-decade relationship with Smothers, & they have always impressed me with their personnel. Even at times when I’ve had a concern about an issue t multi-decade relationship with Smothers, & they have always impressed me with their personnel. Even at times when I’ve had a concern about an issue they were open & cooperative in working to resolve the issue. More
Glen Brown was my service rep and did a great job. He made sure I was comfortable while waiting. The tire replacement was done earlier than expected. 15 minutes later on the freeway I noticed a tire w He made sure I was comfortable while waiting. The tire replacement was done earlier than expected. 15 minutes later on the freeway I noticed a tire warning indicator light, so I went back. Glen personally handled getting that dealt with, in less than 15 minutes. I was very satisfied by the service. More
Always a pleasure dealing with Glenn, Erik and the team in the service department for my annual service. Thank you for taking care of my Sprinter Van! in the service department for my annual service. Thank you for taking care of my Sprinter Van! More
As always a good experience. Service advisor Katie Anderson is super. My only negative is that when I pulled away, I got a hood unlatched warning. I opened the hood, closed it, a Service advisor Katie Anderson is super. My only negative is that when I pulled away, I got a hood unlatched warning. I opened the hood, closed it, and the warning whent away. Guessing someone didn’t fully close it. More
During my visit to the Mercedes-Benz of Santa Rosa I found the staff to be very friendly and professional! found the staff to be very friendly and professional! More
I recently had warranty work performed and was completely satisfied with the quality of service. It was even performed in significantly less time than originally quoted! satisfied with the quality of service. It was even performed in significantly less time than originally quoted! More



