Mercedes Benz of Santa Rosa
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 342 reviews
Glenn Brown was excellent to deal w/ regarding service for my Sprinter van. Glenn was able to immediately answer the questions I had regarding extended fuel tank and mileage and level tracking. Glenn arra for my Sprinter van. Glenn was able to immediately answer the questions I had regarding extended fuel tank and mileage and level tracking. Glenn arranged for transportation to and from downtown Santa Rosa, so I didn't have to wait in the waiting room. He contacted me promptly when the service was completed and arranged for transportation back to the service facility. Overall, Glenn is an excellent Mercedes representative as well as an advocate for the Santa Rosa area. The service facility was clean altho' the waiting area is small. More
Deric is always very professional. He offers amazing mechanical advice. He goes out of his way to make sure me feel welcomed. Deric always keeps me in the loop by actively communicatin He offers amazing mechanical advice. He goes out of his way to make sure me feel welcomed. Deric always keeps me in the loop by actively communicating step-by-step as things develop. He is a great asset to your company. Sincerely. Thomas Sands. More
It is the people who make the relationship lasting. Trust and care for years is what I love. Trust and care for years is what I love. More
Service was excellent. Kate was very helpful and explained each line item and gave me options. Kate was very helpful and explained each line item and gave me options. More
Everyone was so nice! Glen arranged a ride home for me and the driver was nice as well. My motor home was serviced and ready on time!! Thank you! Glen arranged a ride home for me and the driver was nice as well. My motor home was serviced and ready on time!! Thank you! More
Bill provided me excellent information and customer service. He was very professional in his communication about my vehicle. service. He was very professional in his communication about my vehicle. More
All went very well. From my arrival to my departure. All my questions were answered. Had to change my appointment twice due to health reasons and the service department From my arrival to my departure. All my questions were answered. Had to change my appointment twice due to health reasons and the service department was very helpful. More
Glen was excellent. Kept us informed about the progress of our service appointment and finished on time. Kept us informed about the progress of our service appointment and finished on time. More
Best service department! Very efficient, from the greeter, the service advisor to the cashier. Excellent! Very efficient, from the greeter, the service advisor to the cashier. Excellent! More
Glen is knowledgeable with sprinter vans. Three tires were over inflated 8-10 psi. Two front tires and one rear. My first service was excellent, disappointed with the second service. Three tires were over inflated 8-10 psi. Two front tires and one rear. My first service was excellent, disappointed with the second service. More



