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Mercedes Benz of Santa Rosa
Santa Rosa, CA
350 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Mercedes-Benz of Santa Rosa. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Mercedes-Benz models, while you can also find a quality selection of pre-owned cars, as well. No matter what, you’re going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or pre-owned ride with car loan and Mercedes-Benz lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Mercedes-Benz parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Mercedes-Benz of Santa Rosa to give you the experience you desire. If you’re interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We’re located at 2885 Corby Ave Santa Rosa, CA, and a short drive away from Petaluma, Rohnert Park and Windsor CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 350 reviews
February 26, 2026
The lack of timely information, changes, and most important the lack of customer active listening was painful to deal with. Your staff utilizes big words, like transparency etc, however, actions don' important the lack of customer active listening was painful to deal with. Your staff utilizes big words, like transparency etc, however, actions don't reflect that. I wonder if some of this was driven by my accent and the perception I would not understand. Also maybe train your staff not to talk over customer and again demostrate active listening. More
by 70435eg
Verified CustomerEmployees Worked With
February 26, 2026
I've been buying vehicles from them since 2009. Their service staff and prompt responses are truly exceptional! Their service staff and prompt responses are truly exceptional! More
by RDUPREEZ
February 25, 2026
The service advisor Katie did a great job for me. Very prompt and courteous. I wish the previous repair from Feb 6 had lasted longer yet that has both to do with Katie. Very prompt and courteous. I wish the previous repair from Feb 6 had lasted longer yet that has both to do with Katie. More
by schmittrobert846
February 25, 2026
I have bought six Mercedes cars from them, and when I bought the last one in 2020, I bought one for my wife as well. They run a very good business. bought the last one in 2020, I bought one for my wife as well. They run a very good business. More
by barbaraneyers2
February 25, 2026
Great service experience with our Sprinter van at Mercedes-Benz of Santa Rosa. They were able to get me in promptly and were quick and efficient at diagnosing the problem and quickly repairing the is Mercedes-Benz of Santa Rosa. They were able to get me in promptly and were quick and efficient at diagnosing the problem and quickly repairing the issue. Thank you! More
by olatualdi
Employees Worked With
February 24, 2026
Great service as usual. Katie is wonderful and takes good care of her customers. I highly recommend Katy. Katie is wonderful and takes good care of her customers. I highly recommend Katy. More
by 2pattg
Employees Worked With
February 22, 2026
Clean facilities, and very good communication about statuses service on my car. Friendly and knowledgeable staff statuses service on my car. Friendly and knowledgeable staff More
by Jeffkli
Employees Worked With
February 22, 2026
Steve is knowledge with the MB product line. Not overbearing allows the time to process the information in a pleasant conversational voice . Not overbearing allows the time to process the information in a pleasant conversational voice . More
by ZacKelsey57
February 21, 2026
Glen and crew were very helpful in navigating a tricky problem with my Sprinter’s computer. Also replaced some leaky hoses, battery, etc. Driving like new. Some of it was covered so didn’t cost me an arm problem with my Sprinter’s computer. Also replaced some leaky hoses, battery, etc. Driving like new. Some of it was covered so didn’t cost me an arm and a leg this time! More
by MattD
Employees Worked With
February 21, 2026
Bill was an excellent service advisor. Also to my surprise when I went to go pay my bill, you guys gave me half off my service so thank you. It’s a pleasure doing business with you. Also to my surprise when I went to go pay my bill, you guys gave me half off my service so thank you. It’s a pleasure doing business with you. More
by melaniemurray03
Employees Worked With
