Mercedes Benz of Santa Rosa
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 342 reviews
I had a great experience working with Deric. He was friendly, helpful and made the service stress-free. Provided a quick turnaround as promised. I appreciate the excellent customer service. He was friendly, helpful and made the service stress-free. Provided a quick turnaround as promised. I appreciate the excellent customer service. More
The usual great service, appreciated loaner, but went above and beyond to recover a lost ring from deep recesses of the back seat! above and beyond to recover a lost ring from deep recesses of the back seat! More
Everybody from sales to service has always been attentive, professional and warm in personality. I have nothing but five stars for the entire staff. attentive, professional and warm in personality. I have nothing but five stars for the entire staff. More
They were correcting a mistake that was made when I had new tires installed quick and easy. I waited and I didn’t ended up not having to pay anything for the repair. new tires installed quick and easy. I waited and I didn’t ended up not having to pay anything for the repair. More
Exceptional service and help from highly knowledgeable and experienced staff. Checking in, having the car evaluated, and getting the necessary repairs completed in a timely fashion was done with excellenc and experienced staff. Checking in, having the car evaluated, and getting the necessary repairs completed in a timely fashion was done with excellence. More
Always know what to expect. Timely PU & return service. No hidden charges on service. Clear description of work schedule. Timely PU & return service. No hidden charges on service. Clear description of work schedule. More
Deric was very helpful in explaining what needed to be done on my car. Sarah was also good at scheduling my appointment and getting me a loaner car. done on my car. Sarah was also good at scheduling my appointment and getting me a loaner car. More
Derek was great to work with and everything was completed in the timeframe. He told me, excellent service thank you.! 🤩 in the timeframe. He told me, excellent service thank you.! 🤩 More
I was pleased with both the sales and service departments. I you are looking for a good dealership this is the one. departments. I you are looking for a good dealership this is the one. More
Customer service is 5 stars! ! Very happy using this service center for our car. Thank you!! ! Very happy using this service center for our car. Thank you!! More



