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Mercedes Benz of Santa Rosa
Santa Rosa, CA
347 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Mercedes-Benz of Santa Rosa. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Mercedes-Benz models, while you can also find a quality selection of pre-owned cars, as well. No matter what, you’re going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or pre-owned ride with car loan and Mercedes-Benz lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Mercedes-Benz parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Mercedes-Benz of Santa Rosa to give you the experience you desire. If you’re interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We’re located at 2885 Corby Ave Santa Rosa, CA, and a short drive away from Petaluma, Rohnert Park and Windsor CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 347 reviews
February 07, 2026
Service was excellent. Everyone was very polite and friendly. And the best part, there was co charge. Everyone was very polite and friendly. And the best part, there was co charge. More
by SANDDETTLING1
Verified CustomerEmployees Worked With
February 07, 2026
Employees Very helpful. Did a very good job fixing my car 👍 Highly recommended to my friends. Did a very good job fixing my car 👍 Highly recommended to my friends. More
by Florina
Employees Worked With
February 07, 2026
Their customer service is very satisfactory. Tiffany Weber is a pleasure to deal with. My car is always spotless when I my service is complete🙂 Tiffany Weber is a pleasure to deal with. My car is always spotless when I my service is complete🙂 More
by Carole
Employees Worked With
February 07, 2026
Competent Professional Helpful A great follow up The above words sum up my experience with Mercedes-Benz Santa Rosa. Derec is great. above words sum up my experience with Mercedes-Benz Santa Rosa. Derec is great. More
by jacobsmcs
Employees Worked With
February 07, 2026
Good customer service. Appreciate the recommendation style. Should do. Could do . Good idea. Nice waiting space. Wonderful customer service Appreciate the recommendation style. Should do. Could do . Good idea. Nice waiting space. Wonderful customer service More
by eddieselby
Employees Worked With
February 06, 2026
Service is very professional and responsive. They communicate clearly and proactively keep me posted of my vehicle’s status. Very professional! They communicate clearly and proactively keep me posted of my vehicle’s status. Very professional! More
by KRISTINGOEHRING
February 06, 2026
Ellie was very knowledgeable, professional, friendly & not a pushy sales person. All my questions were answered & I ordered a car from her a week ago later. not a pushy sales person. All my questions were answered & I ordered a car from her a week ago later. More
by robinweber
Employees Worked With
February 06, 2026
Great service courteous skill Tiffany is the besi will use it again Love my sl use it again Love my sl More
by TUMREP
Employees Worked With
February 06, 2026
The office side of this encounter was great, I was not impressed, and felt dismissed by the service tech Parker who felt that the rattling I was hearing in the cabin “definitely “ was from the bolt they f impressed, and felt dismissed by the service tech Parker who felt that the rattling I was hearing in the cabin “definitely “ was from the bolt they found in my tire. I was not aware that a bolt was in mu tire and in fact when I left Mercedes after retrieving my car, I hear a new noise which I am now attributing to this bolt. I had wanted them to look at the captain’s seats in the second row as they have been visibly shaking for the past month or so. These were not checked to my knowledge, as the service tech had already make his decision on the noise. So now I get to make another appointment for them to look at the seats. I realize there are many customers served in this center, and I felt like Katie was attentive and helpful. As were the other staff I interacted with. I am just disappointed and feel a bit dismissed, and now have a new bolt in my tire. More
by 4moreno
Employees Worked With
February 06, 2026
Deric has proved his great customer service time and time again. This has been a great experience every time. again. This has been a great experience every time. More
by DANESMITH2323
Employees Worked With
