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Mercedes Benz of Santa Rosa
Santa Rosa, CA
347 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Mercedes-Benz of Santa Rosa. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Mercedes-Benz models, while you can also find a quality selection of pre-owned cars, as well. No matter what, you’re going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or pre-owned ride with car loan and Mercedes-Benz lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Mercedes-Benz parts when we work on your vehicle, to give you a standout experience, and a long-lasting ride that is properly cared for.
Throughout it all, you can count on Mercedes-Benz of Santa Rosa to give you the experience you desire. If you’re interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We’re located at 2885 Corby Ave Santa Rosa, CA, and a short drive away from Petaluma, Rohnert Park and Windsor CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 347 reviews
February 05, 2026
Exellent and courteous service— the wait time was even briefer than initially estimated—thank you briefer than initially estimated—thank you More
by MOZART
Verified CustomerEmployees Worked With
February 05, 2026
He was very passive aggressive in explaining everything and when I asked him why it seemed so serious/uptight he responded in a passive aggressive way saying “we’re actually the most laid back dealership I and when I asked him why it seemed so serious/uptight he responded in a passive aggressive way saying “we’re actually the most laid back dealership I’ve ever worked at” after he had gotten upset about me asking questions about the car I own. He had a trenchcoat and clear painted nails and seemed like he wanted to act the part of the boss instead of improve somebody’s experience. I normally don’t write reviews like this but Mercedes is a very prestige corporation to be having this behavior at a position that isn’t a starting one. I’m a younger guy so maybe he assumed I’m immature or don’t have money but either way I think some customer support training would be beneficial More
by dakotadunia
February 05, 2026
Friendly, prompt service. I’ve always been treated well. My car has received great service. I’ve always been treated well. My car has received great service. More
by linda_hoppe
February 05, 2026
Prompt Service and courteous assistance was offened. The wait time was less than originally estimated The wait time was less than originally estimated More
by MOZART
Employees Worked With
February 05, 2026
Very, very disappointing service experience. Responses were incomplete and untimely. When I expressed concern, nobody followed up. Responses were incomplete and untimely. When I expressed concern, nobody followed up. More
by alexpcalaf
Employees Worked With
February 04, 2026
I am always very pleased with this dealership. I enjoy having a loaner car. Bill I enjoy having a loaner car. Bill More
by billgabbert5
Employees Worked With
February 03, 2026
Wonderful Service from Tiffany and Pedro. They did a great job helping me get back on the road after an issue with my battery kept happening. At 94 yrs old it’s no fun being stranded away f They did a great job helping me get back on the road after an issue with my battery kept happening. At 94 yrs old it’s no fun being stranded away from home…well at any age really! More
by licoricecarol
Employees Worked With
Tiffany and Pedro Ochoa
