Mercedes Benz of Santa Rosa
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I’ve been bring my car to Santa Rosa Mercedes for all my services since we purchased the car. Everyone has always been friendly, kind and helpful. I’ve often needed rides home and also a return ride which h services since we purchased the car. Everyone has always been friendly, kind and helpful. I’ve often needed rides home and also a return ride which has been a great service too. More
Our service advisor of 2 years Mr. Derrick O'Shaughnessy is excellent. Professional, personable and responsive. Always happy to assist us in understanding what the service is for a Derrick O'Shaughnessy is excellent. Professional, personable and responsive. Always happy to assist us in understanding what the service is for and where possible working with us on pricing. So far our vehicle has performed flawlessly since we purchased it 2 years ago. That in itself indicates quality build and service personal. More
Mercedes Benz of Santa Rosa prioritizes customer relationships, service, and continued satisfaction with the dealership and with Mercedes products.. relationships, service, and continued satisfaction with the dealership and with Mercedes products.. More
Non emergency appointments are booked close to a month out. The greeting staff was clear and pleasant. Service writer Glen explained the recall and answered several other of my questions as a new MB owner out. The greeting staff was clear and pleasant. Service writer Glen explained the recall and answered several other of my questions as a new MB owner. The waiting areas were clean, comfortable, and varied with drinks and snacks available. Pleasant staff. More
The service department at Santa Rosa MB has very professional staff. In particular, a big shout out to Deric, service advisor, for being extremely helpful and courteous. professional staff. In particular, a big shout out to Deric, service advisor, for being extremely helpful and courteous. More
Always fits me in whenever I need urgent service wonderful customer care and always gets me rides to and from. wonderful customer care and always gets me rides to and from. More



