Mercedes-Benz of Sarasota

Worst car buying experience ever. Vehicle was Damaged and the dealer didn’t disclose it. They also took forever to get the sale finalized. And it was a cash sale! Buy with caution. Vehicle was Damaged and the dealer didn’t disclose it. They also took forever to get the sale finalized. And it was a cash sale! Buy with caution. More

Always responds to request for service. ..very professional staff.. Kudos to Randi for getting job done...always calls with updates. ..very professional staff.. Kudos to Randi for getting job done...always calls with updates. More

Always a great experience - everyone is very professional. Comfortable waiting area. They keep you up date on your vehicle status. professional. Comfortable waiting area. They keep you up date on your vehicle status. More

Its a wonderful dealership,Fantastic staff, and their customers service ,both before purchasing and after. customers service ,both before purchasing and after. More

Excellent customer service. Isaac was patient and listened to what I was looking for in a car. Isaac was patient and listened to what I was looking for in a car. More

Mercedes Benz of Sarasota is terrific, great service and exceptional treatment. They have the best manager who sincerely cares and Lisa Gillespie, my service person is incredible. She always helps and goes exceptional treatment. They have the best manager who sincerely cares and Lisa Gillespie, my service person is incredible. She always helps and goes above and beyond. This facility is immaculate and offers a comfortable and pleasant place to be if you have to wait for service. More

The communication between myself and my advisor while my car was being serviced was very efficient. I thought that the service was amazing and very fair. I took my car in for a diagnostic and it took the m car was being serviced was very efficient. I thought that the service was amazing and very fair. I took my car in for a diagnostic and it took the mechanics a quick look under the hood to figure it out. I wasn't charged the diagnostic fee because they figured it out so fast. More

I had the pleasure of working with Bryan Neitz. Bryan was welcoming, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and made sure every de Bryan was welcoming, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and made sure every detail was handled with care. He was responsive to all my questions, patient with my decision-making, and truly went above and beyond to ensure I was happy with my purchase. Thank you, Bryan, and the entire team at Mercedes-Benz of Sarasota! More

Exceptional all the way around. The entire staff goes above and beyond to make the customer/client feel confident in the choice to purchase and/or service with them! The entire staff goes above and beyond to make the customer/client feel confident in the choice to purchase and/or service with them! More

Peter answered all my questions and gave me more information on the process. It was a pleasure to do business with the dealership and personnel. information on the process. It was a pleasure to do business with the dealership and personnel. More