Mercedes-Benz of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Do not trust a signed buyer's order at this dealership Signed a buyer's order on a 2015 Porsche 911. Was in active email communication with the sales team finalizing inspection and deposit t dealership Signed a buyer's order on a 2015 Porsche 911. Was in active email communication with the sales team finalizing inspection and deposit terms. Within two hours of signing, the dealership sold the car to another buyer who offered about $1,300 more. No phone call, no text, no opportunity to close. Sales Manager Dante Lelii admitted on the phone that the car was sold because another buyer offered a higher price. AutoNation's formal response to my BBB complaint later contradicted this, claiming "the determining factor was not competing offers." Their own manager's words say otherwise. I spent days on due diligence — CARFAX review, coordination with Porsche specialists, inspection prep, funds and transportation arrangement — all wasted. A single phone call would have resolved everything. AutoNation's position is that a signed buyer's order does not secure a vehicle. If that's the case, the printed price guarantee on their own form is misleading. Buyers should be aware that signing means nothing here. More
Dealership is very clean and comfortable. Very happy with the direct experience with the sales representative and the business transaction was easy. Sale representative was very curious, very Very happy with the direct experience with the sales representative and the business transaction was easy. Sale representative was very curious, very knowledgeable and very helpful even after the sale was complete. More
Large dealership with staff to help and accommodate you. Prices are upfront before your car is serviced. A video of your car is sent to you by the technician once the service is complete. Professional st Prices are upfront before your car is serviced. A video of your car is sent to you by the technician once the service is complete. Professional staff. Well trained. More
Overall very satisfied with the service department. Had a few serious issues that needed fixing and the process was smooth from beginning to end. My only issue and it seems petty, but if I spend almost Had a few serious issues that needed fixing and the process was smooth from beginning to end. My only issue and it seems petty, but if I spend almost $10,000 on services, the cleaning of the vehicle before giving back should probably get more attention when the service is done. Kind of looked like it was rushed and missed grime on the rims and around the car. Appreciate the effort, but if you're going to wash and clean the vehicle before return it should be done well. More
Sarasota Mercedes was wonderful. Helped us find the car we really wanted. Throughout the process felt no pressure. Very happy with the experience. Helped us find the car we really wanted. Throughout the process felt no pressure. Very happy with the experience. More




