Mercedes-Benz of Sarasota

Professional, sincere and patient. Kyle provided quick follow up to all requests and questions. He did not pressure us in any way and we looked at a lot of cars. Kyle also worked har Kyle provided quick follow up to all requests and questions. He did not pressure us in any way and we looked at a lot of cars. Kyle also worked hard to get us the most out of our trade in. More

I drive an older Mercedes with high mileage. The shop mechanics know this chassis well and have helped me to maintain the car now for over 400,000 miles. The shop mechanics know this chassis well and have helped me to maintain the car now for over 400,000 miles. More

Always courteous, timely and professional. My service advisor Donna was excellent! The service performed was just as expected and included some unexpected warranty work which was covered by My service advisor Donna was excellent! The service performed was just as expected and included some unexpected warranty work which was covered by my extended plan. More

During my time with the Dealership and our Sales person My wife and I were given total Respect, We were not Haggled or Pressured to buying our VW Beedle. My wife and I were given total Respect, We were not Haggled or Pressured to buying our VW Beedle. More

Squeaky clean environment! Pleasant staff. My service advisor Michael did an exceptional job keeping me abreast of my issue and my options! I also really appreciate the video t Pleasant staff. My service advisor Michael did an exceptional job keeping me abreast of my issue and my options! I also really appreciate the video that showed what was done! Considering what was done I was in and out in a very reasonable length of time. Well Done! More

Bad customer service, awful phone service, no one ever gets back you your calls! We referred our client there to buy a car & he had service issues & had to call the MB CEO to get it resolved !! The servic gets back you your calls! We referred our client there to buy a car & he had service issues & had to call the MB CEO to get it resolved !! The service people are rushed, busy & lack professional courtesy with the exception of "Steve Appolloni" he is very grounded , efficient & kind !! 10 stars for him & please hire some more capable techs to work there ! More

As always , this dealership is very professional as far as service and interface with the customer. Months ago when I ordered the car, the price estimate turned out to be a lot lower than the price I paid as service and interface with the customer. Months ago when I ordered the car, the price estimate turned out to be a lot lower than the price I paid. I wasn’t very happy about this. Also it took 2 1/2 hours for the paperwork and delivery of the vehicle More

Karrina did an excellent job of completing my deal for my new SL. Everyone was very friendly and helpful. The time went by very fast and I was driving home with my new car. new SL. Everyone was very friendly and helpful. The time went by very fast and I was driving home with my new car. More

Everyone worked hard to fix and resolve the issues with my car. Thanks to everyone I was able to keep my scheduled appointments. my car. Thanks to everyone I was able to keep my scheduled appointments. More

The staff was very helpful and knowledgeable about the product. We will definitely be repeat customers. product. We will definitely be repeat customers. More