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Mercedes-Benz of Sarasota
Sarasota, FL
990 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 990 reviews
April 03, 2023
The Sarasota team work well together with their customers, I have had a few difficult choices to make and they were there every step of the way whether it’s been to purchase a new car or keep my pr customers, I have had a few difficult choices to make and they were there every step of the way whether it’s been to purchase a new car or keep my present car, they have been excellent at laying out all my options and their service is by far the best I have received from a car dealership. Thank you for your top notch service. More
by Shireen
Employees Worked With
Thomas Kneski
March 30, 2023
Great service from both Randi and Donna. Overall a very pleasant experience. Service was done in a timely manner and the car was cleaned when returned. Loaner car was available immediatel Overall a very pleasant experience. Service was done in a timely manner and the car was cleaned when returned. Loaner car was available immediately upon my arrival. More
by rwe
Employees Worked With
Randi and Donna
March 30, 2023
The process for getting a loaner car while routine service is being performed is terrible. First you have to "book" the appointment a month in advance if you want a loaner. Next. I stood in line (#3 service is being performed is terrible. First you have to "book" the appointment a month in advance if you want a loaner. Next. I stood in line (#3) at the loaner car area while overhearing one customer being told "your loaner was out of gas so I have to go gas it up for you, be right back". It would be good if this dealership could offer free pickup and delivery to come and get your car like Sarasota Ford does! It appears this service might be offered after all because I see the last question in this survey asks to rate pickup and delivery so I will try to get that next time. The service advisor, Lisa, was awesome but it took overnight for me to get my car back! More
by Ajijicgirl
Employees Worked With
Lisa
March 27, 2023
Was very pleased with the service technician who successfully addressed my pricing concerns. He achieved that MB covered the cost of the spare part I needed. successfully addressed my pricing concerns. He achieved that MB covered the cost of the spare part I needed. More
by Tina
Employees Worked With
Shawn
March 24, 2023
I had to have both batteries replaced. Process was explained well by Chris and It was done quickly as I waited. Then they washed my car!! Process was explained well by Chris and It was done quickly as I waited. Then they washed my car!! More
by Loricarter575
Employees Worked With
Chris Robinson
