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Mercedes-Benz of Sarasota

Sarasota, FL

Overview
Reviews
Vehicles
4.6
988 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 988 reviews

March 30, 2023

Great service from both Randi and Donna. Overall a very pleasant experience. Service was done in a timely manner and the car was cleaned when returned. Loaner car was available immediatel More

by rwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi and Donna
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Apr 04, 2023 -

Mercedes-Benz of Sarasota responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

The process for getting a loaner car while routine service is being performed is terrible. First you have to "book" the appointment a month in advance if you want a loaner. Next. I stood in line (#3 More

by Ajijicgirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
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Apr 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (941) 275-1293 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 28, 2023

Fast and efficient very impressive . I really like dealing with Randy she is honest and professional More

by terrymillett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
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Apr 01, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 27, 2023

Was very pleased with the service technician who successfully addressed my pricing concerns. He achieved that MB covered the cost of the spare part I needed. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 30, 2023 -

Mercedes-Benz of Sarasota responded

Hi Tina, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 27, 2023

Fast and courteous. Fixed my car and found other problems that neded to be fixed, also checked all fluids More

by rrobertson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
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Mar 30, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2023

We have been a repeat customer at the Sarasota Clark road location for 8 years. Randi is always friendly and courteous. More

by michklug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
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Mar 30, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

I had to have both batteries replaced. Process was explained well by Chris and It was done quickly as I waited. Then they washed my car!! More

by Loricarter575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
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Mar 28, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 23, 2023

very clean, good work. fast service, work was completed before requested time. too costly for what you get More

by wikfrench1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
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Mar 27, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

You guys doing a good job. Thank for resolving my issue,i am veey satisfied More

by wiper50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 27, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Sales people very helpful and responsive, The sales manager not helpful when asked to fix broken cup holder.. calling the main # is hopeless trying to talk to someone More

by bgorny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 27, 2023 -

Mercedes-Benz of Sarasota responded

Hello, We appreciate you taking the time to leave us a response, We appreciate your recommendation of and we hope to be of service again in the future.

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