Mercedes-Benz of Sarasota

Brett at Sarasota Mercedes is amazing. Yea, it costs a little more for me to take my CLK to the dealership for service, but the honesty and integrity of this service department is unmatche Yea, it costs a little more for me to take my CLK to the dealership for service, but the honesty and integrity of this service department is unmatched. They are low pressure, professional and master of their crafts. Sorry to hear that Brett is leaving. More

Very helpful getting me in when it fit my schedule. I was somewhat concerned that the loaners cars were booked out for a month. It was fortunate it only took a couple hours so I waited. I was somewhat concerned that the loaners cars were booked out for a month. It was fortunate it only took a couple hours so I waited. More

No complaints about the service--professional and straightforward. The prices for parts/labor are very high. straightforward. The prices for parts/labor are very high. More

Service advisor, Lisa is awesome. Great service and communication. Also really enjoyed the service technician video. Great service and communication. Also really enjoyed the service technician video. More

A great experience from the time we walked in, to various test drives, to the after-sales follow-up. We had many questions which were patiently answered. Sales process was relatively easy and fair. Very sati test drives, to the after-sales follow-up. We had many questions which were patiently answered. Sales process was relatively easy and fair. Very satisfied and will be returning for service when needed! More

Great Customer Service! Everyone at the dealership especially our salesman Alfredo was extremely helpful. Great to to do business with from answering all of our questions Everyone at the dealership especially our salesman Alfredo was extremely helpful. Great to to do business with from answering all of our questions to keeping us updated on the status of our car. Wonderful people to do business with. More

This is the first time we visited Mercedes-Benz of Sarasota and we had an extremely good visit. Everyone was very helpful and great communication and follow up. Thank you very much! Sarasota and we had an extremely good visit. Everyone was very helpful and great communication and follow up. Thank you very much! More

I really do not have any complaints, though I suffered from sticker shock when I retrieved the car. I drove a 2012 S550 which I really enjoyed and the 2014 ML550 is a 'new for me' SUV/light truck and I l from sticker shock when I retrieved the car. I drove a 2012 S550 which I really enjoyed and the 2014 ML550 is a 'new for me' SUV/light truck and I like it. I am equally happy for the A1 service both vehicles have received at M-B Sarasota and Randi is the best service writer in my experience. Please increase Randi's pay appropriately as she is a true gem for the dealership. More

Excellent in every way. Brett explained the process, and kept me informed about what they found and changes in completion time. Brett explained the process, and kept me informed about what they found and changes in completion time. More

Every time I go to this dealer I get A1 service. I am treated respectfully and they are up-front. I am treated respectfully and they are up-front. More