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Mercedes-Benz of Sarasota

Sarasota, FL

Overview
Reviews
Vehicles
4.6
988 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 988 reviews

February 27, 2023

Helpful, knowledgeable, pleasant, respectful and totally professional, from start to finish. Mercedes-Benz of Sarasota gets 5 stars and 2 thumbs up from a first-time buyer. More

by ronb11004
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfredo Poletti, Jason Killingbeck
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Mar 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

My third trip for the same starting problem! Mercedes has now issued a recall for the same problem. Hopefully this will fix my problem. More

by Patduffy444
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas
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Mar 03, 2023 -

Mercedes-Benz of Sarasota responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 26, 2023

Service is always professionally done and clean car is returned. Also multipoint inspection is done to prevent surprise issues More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Doyle
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Mar 03, 2023 -

Mercedes-Benz of Sarasota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2023

I couldn’t help compare the service with the Tampa Mercedes location, and your dealership needs to improve service. I didn’t get help with discount on service they couldn’t even wash my vehicle it was More

by Mcrutchfield1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn Burnett
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Mar 01, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

February 20, 2023

The staff is great the dealership is very clean The smell of fresh baked cookies resonates thru out the whole building More

by Patriciajaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel and Shawn
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Feb 23, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

I had an excellent service advisor who explained everything & prices etc & additional work needed that doubled my bill. More

by Marilynlafave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appolloni
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Feb 22, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Great but very expensive. Simple items i.e. cabin filter are only $28 on Amazon and easy to install, why $300+ at the dealership? More

by jj_mckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
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Feb 21, 2023 -

Mercedes-Benz of Sarasota responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (941) 275-1293 when you can so we can address this situation directly. Thank you and have a great day.

February 17, 2023

Service area was extremely overcrowded & couldn't even get into the service area. I was told to park in a handicapped space until someone could get to my car. They appeared to be understaffed More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Ferrucci
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Feb 22, 2023 -

Mercedes-Benz of Sarasota responded

Hi Bill, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (941) 275-1293. We'd appreciate the chance to make your experience a positive one.

February 16, 2023

Lisa Gillespie is our service rep. She is fantastic. Knowledgeable and helpful. She met with us to take down our service needs, called with updates, arranged a loaner and had car re More

by suzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Have gotten good service for years…. now wondering what’s going on Unable to book loaner sometimes. All work taking longer. Drove off & wiper fluid light came on! Parts order delayed More

by jackiedarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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