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Mercedes-Benz of Sarasota

Sarasota, FL

Overview
Reviews
Vehicles
4.6
985 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 985 reviews

February 25, 2023

I couldn’t help compare the service with the Tampa Mercedes location, and your dealership needs to improve service. I didn’t get help with discount on service they couldn’t even wash my vehicle it was More

by Mcrutchfield1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn Burnett
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Mar 01, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

February 20, 2023

The staff is great the dealership is very clean The smell of fresh baked cookies resonates thru out the whole building More

by Patriciajaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel and Shawn
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Feb 23, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Sarasota! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

I had an excellent service advisor who explained everything & prices etc & additional work needed that doubled my bill. More

by Marilynlafave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appolloni
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Feb 22, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Service area was extremely overcrowded & couldn't even get into the service area. I was told to park in a handicapped space until someone could get to my car. They appeared to be understaffed More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Ferrucci
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Feb 22, 2023 -

Mercedes-Benz of Sarasota responded

Hi Bill, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (941) 275-1293. We'd appreciate the chance to make your experience a positive one.

February 17, 2023

Great but very expensive. Simple items i.e. cabin filter are only $28 on Amazon and easy to install, why $300+ at the dealership? More

by jj_mckinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
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Feb 21, 2023 -

Mercedes-Benz of Sarasota responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (941) 275-1293 when you can so we can address this situation directly. Thank you and have a great day.

February 16, 2023

Have gotten good service for years…. now wondering what’s going on Unable to book loaner sometimes. All work taking longer. Drove off & wiper fluid light came on! Parts order delayed More

by jackiedarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Lisa Gillespie is our service rep. She is fantastic. Knowledgeable and helpful. She met with us to take down our service needs, called with updates, arranged a loaner and had car re More

by suzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

Always clean and attentive. They get you in quickly as well as check you out. Chis Robinson has been my representative for years and his is the best More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi Barry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 16, 2023

Great place to buy a car! Very quick, easy and helpful! Highly recommend this place! More

by Lilbaybee91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 20, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

the people in service & parts were very helpful with both ordering parts & explaining what needed to be done. Everyone seems ready & willing to help. More

by chasdi80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, parts desk
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Feb 19, 2023 -

Mercedes-Benz of Sarasota responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

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