Mercedes-Benz of Sarasota

My experience with Bill Zimmerman, Joshua and the rest of their team at Sarasota Mercedes Benz was nothing short of fantastic. Bill treated me courteously, professionally and friendly. The answer to every qu their team at Sarasota Mercedes Benz was nothing short of fantastic. Bill treated me courteously, professionally and friendly. The answer to every question was "Absolutely, no problem". I bought my car online and it was exactly as represented. I drove out to pick it up and Bill took the time to show me everything I needed to know to begin enjoying my new car. Joshua let me through the paperwork quickly and efficiently and I enjoyed our conversation as we executed it. I highly recommend them for a new or used car and would return again happily. More

Everything was great except. I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to wher I always ask that my speedometer be set back to where it was when I came in.For the third time it wasn't. I had to turn around and get it set to where I had it. More

Mercedes Benz of Sarasota and our service rep. Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everyth Lisa did a great job servicing our Mercedes. We had the “B” service, new tires and replaced the storage cover on the back seats. Lisa ordered everything and kept us informed throughout the process. Everything was very professional. More

Everybody was very nice and helpful. They treated us with respect and professionalism and went over everything regarding the vehicle. They went beyond their capabilities to help us. Exce They treated us with respect and professionalism and went over everything regarding the vehicle. They went beyond their capabilities to help us. Excellent service More

very good service, everyone is very friendly, they will show and tell all the pros and cons, I recommend it to everyone. show and tell all the pros and cons, I recommend it to everyone. More

Great professional service. It always is. I would highly recommend this dealership for the work they do. It always is. I would highly recommend this dealership for the work they do. More

Shawn, my service adviser, was great. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. Professional, courteous and thorough. The whole process was painless. Happy with the service I received. Thank you. More

Always professional and customer oriented. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. I’ve never left there without feeling satisfied or without a solution to any problems. Service department runs flawlessly and on time. More

I am underwhelmed and totally disappointed by MB service. People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. C People are never available and when you finally get someone they are rude, unfriendly and rarely helpful. Wipers were on my bill but not installed. Came to pick up my car and no one around. I will look elsewhere for service on my car. More

Excellent facility with very professional customers service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. service. The customer experience is enhanced by the the comfortable waiting area offering refreshments and equipped with Wi-Fi. More