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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,123 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,123 reviews

September 21, 2025

Service writer Neal has restored my faith and confidence in the Mercedes dealership in Scarborough. More

by yjp513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Haley
Sep 23, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we're happy you found our staff Neal to be so supportive during your experience here at Mercedes-Benz Scarborough. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2025

Service from emily she was prompt and continued communication with me throughout the service. I had a previous problem with this dealership Service and Emily corrected it immediately. More

by Angela.j.ricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Sep 22, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we're happy you found Emily to be so supportive during your experience here at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Check-in with Service Advisor Ashley was efficient and friendly. I appreciated the text updates during the service, followed by a clear video explanation of the completed work. Payment was quick and easy. More

by JKmidcoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Welch
Sep 21, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

Had the pleasure of working with Sydney and Spencer and as always I got the best service! More

by Laurenviel46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney & Spencer , Jared Young, Brandi Lawler
Sep 20, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sydney and Spencer here at Mercedes-Benz Scarborough! If you have any further questions, please don't hesitate to reach out!

September 16, 2025

Zoe was a fantastic greeter. Took care of things. Service was done in one day. She recognized me the next day and all is good. More

by Kevinwoodhouse207
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Sep 18, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind words! We are so glad to hear that Zoe provided exceptional service and ensured everything was handled for you. We strive to provide our customers with the best experience possible. We look forward to seeing you again!

September 16, 2025

Great atmosphere and excellent service with attention to detail at every step. The Top of the class in dealerships. More

by 2fgarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 18, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

I haven't really liked this MB shop since it changed hands a few years ago. This new management is far less customer oriented, far more inclined to business. With ONE Exception: Their service advisor f More

by TRVLr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Sep 17, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for your honest feedback, we are sorry to hear that your experience with our shop has not been entirely positive. However, we are thrilled to hear that our service advisor for Sprinter Vans, Scott Joys, has consistently exceeded your expectations and has earned your trust. We appreciate your loyalty and will continue to provide exceptional service, thanks to employees like Scott. We look forward to seeing you again! Please reach out to give us more insight on your experience. Brandi Lawler General Manager blawler@mbofscarborough.com

September 13, 2025

Great service, knowledgeable , overall great experience. Would recommend and buy again! Thank you very much More

by Whittierkatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stathi
Sep 15, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 12, 2025

Great experience at the Mercedes Benz of Scarborough the sales man was great name Eric miller such a nice dude great to work with most definitely will be going back to him for more cars. More

by juniorjay245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric miller , Jared Young, Brandi Lawler
Sep 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We hope you have a great day!

September 11, 2025

Very accommodating, good communication. . very happy with the service and my car. Experience was easy More

by Robin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Sep 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi Robin, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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