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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.8
1,148 Reviews
Call Dealership (207) 358-6351
View Awards

137 US Route 1

Scarborough, ME

04074

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Showing 1,148 reviews

August 11, 2025

As always, great service. Very professional and efficient. Very comfortable and clean waiting area. Excellent experience. More

by John Karonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Print
Aug 12, 2025 -

Mercedes-Benz of Scarborough responded

Hi John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2025

Yes it WAS A GOOD EXPERIENCE - I WOULD RECOMMEND - THE SURVEY IS HORRIBLE THOUGH. THIS 15 WORD REVIEW MINIMUM IS RIDICULOUS More

by JAJORDAN333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Did not work with either. Bob was my sales person - he was nice
Print
Aug 12, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for the recommendation! We appreciate your feedback and apologize for any inconvenience with the survey. We will take your comments into consideration to improve our processes in the future.

August 06, 2025

Quick and friendly professional service in a comfortable setting. Communication was excellent at every level. The professionalism of the Advisor and the Service technical people was superb. More

by smithba1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Print
Aug 07, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2025

Great customer service, very responsive people. Helped me get my glasses returned that I had left in the Lyft ride home. More

by Weatherbiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Gallant
Print
Aug 06, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2025

Friendly and knowledgeable sales person. Very good selection of vehicles. Good experience on sales day. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Mulry
Print
Sep 13, 2025 -

Mercedes-Benz of Scarborough responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

This appointment was not up the previous standards I’ve been used to after coming here for years. I’m very disappointed and likely won’t be back. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Print
Aug 06, 2025 -

Mercedes-Benz of Scarborough responded

We are grateful for the opportunity to have been able to discuss your concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Michael Street Service Manager 207-510-2268 mstreet@group1auto.com

August 02, 2025

Professionally treated by Neal my service advisor. New and very comfortable and appointed waiting facilities. More

by Tcarabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2025

Some friendly people that I encountered and a professional service that I received, thank you Mercedes Benz Scarborough, this is David Kung! More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jushua , Jared Young, Brandi Lawler
Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Neal and the techs made the extra effort to resolve an ongoing transmission issue which is very much appreciated. More

by ssinclair4321
Workmanship
Recommend Dealer
Yes
Employees Worked With
Neal
Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

They were ready for me when I arrived and spent a good amount of time answering my questions. The work was well done, and Scott Joys was extremely knowledgeable and helped me plan for future service. More

by willblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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