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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.7
941 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 941 reviews

June 15, 2025

I called on a Friday after finding a nail in my tire - they got me in on Saturday and quickly provided a resolution, returning my car to me same day! Amazing! More

by Kailee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jun 16, 2025 -

Mercedes-Benz of Scarborough responded

Hi Kailee, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2025

Great service, with friendly and attentive staff. Great technology/communications via text. Nice new showroom as well! More

by ddesimone3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jun 16, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2025

First time ever at a MB facility, so I have no baseline. But, it appeared to be top quality. One thing that detracted from the otherwise, positive and professional experience however (I waited for 2-1/2 h More

by gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, service check-in
Report | Print
Jun 17, 2025 -

Mercedes-Benz of Scarborough responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Ben Irving Service Manager birving@mbofscarborough.com

June 11, 2025

Neil was very professional, personable, and knowledgeable. I am happy we have the option to work directly with the same person each time! More

by Stacy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
Jun 13, 2025 -

Mercedes-Benz of Scarborough responded

Hi Stacy, thank you for your kind review; we are happy to pass along your comments to Neil here at Mercedes-Benz Scarborough! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

Zoe was outstanding…30,000 mile service and everything worked perfectly smooth couldn’t ask for any improvement More

by jdp767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Report | Print
Jun 12, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zoe here at Mercedes-Benz Scarborough! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Serious remodeling done recently. Looks very impressive! Service intake was fast. Issue was properly diagnosed and resolved. More

by Ilougov1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , service advisor . 5 stars, Brandi Lawler
Report | Print
Jun 11, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

MB went above and beyond to correct a bad situation resolved and and satisfying as well as financially acceptable. More

by rmcilleymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Report | Print
Jun 08, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2025

Salesman is very knowledgeable and helpful but not at all pushy. He answered all of our questions and gave us plenty of time to deliberate. Accepted our fair offer without any unreasonable haggling. More

by Petergarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Report | Print
Jun 06, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Everything, and I mean every thing, was handled in a first class way. They were professional in all regards. More

by Rjm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Mathi were fantastic , Jared Young, Brandi Lawler
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Jun 06, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

The service on my RV was outstanding and customer relations provided by Scott was exceptional!!!! More

by MCLELLANJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott joy
Report | Print
Jun 01, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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