Back

Mercedes-Benz of Scarborough

Scarborough, ME

4.7
905 Reviews

137 US Route 1

Scarborough, ME

04074

Directions

By Type

Showing 905 reviews

April 22, 2025

Great service. Very clean and welcoming facility. Service was wonderful and service staff was outstanding. Highly recommended More

by Pauljacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe, Jared Young, Brandi Lawler
Apr 23, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2025

Very nice and great service. I always preferred to come Scarborough facilities. Thank you so much. More

by jaaki143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Irving , Jared Young, Brandi Lawler
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Very nice service, and great customers service. Help and explain everything. And also sent video what they did. Thank you so much. More

by jaaki143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

The staff is always friendly and courteous. The remodel looks amazing. Would highly recommend them. More

by Budhound76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch their names, but they were super helpful.
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

I often wait for my vehicle and the service is prompt and everything is explained. More

by bts62006
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 18, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

All staff were excellent and Bob was the best! ! Carefully explained the car and the process. When I need an SUV I will go back and check those out too! More

by Teebo2101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob in sales was excellent
Apr 15, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Poor service. Lack of follow through. Doesn’t listen to customer Wouldn’t recommend in future More

by champbix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Apr 15, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with our service department did not meet expectations. We take concerns like yours seriously and are committed to improving. I’d appreciate the opportunity to speak with you directly to better understand what happened and see how we can make things right. Please feel free to reach out to me at birving@mbofscarborough.com Thank you, Ben Irving Service Manager

April 11, 2025

The team at Mercedes-Benz of Scarborough was awesome in assisting me with my unexpected search for a new vehicle! Bob was helpful in knowing the type of car I was looking for and so happy I was able to fi More

by galafawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker, Jesse Freitas
Apr 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi Galafawa, thank you for your kind review; we are happy to pass along your comments to Bob and the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

I was a little apprehensive about my service visit since my longtime service advisor left but the new service advisor I worked with today was great to work with and honest about what the car did and did not More

by CarGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Apr 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 09, 2025

My MB has been serviced here for 8 years and I have always been pleased with the service team’s professionalism. The work is done as described and at the cost estimate that I have been given. The avai More

by Mainer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Apr 11, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

2
...