Mercedes-Benz of Scarborough

Things went as expected Things went well Thinks are ok 15 words limit is foolish ok 15 words limit is foolish More

I purchased a 2024 Porsche Cayenne, my salesman was great! I noticed after leaving the dealership a shimming in the front end and made an appointment with my local Porsche dealer. I noticed today that great! I noticed after leaving the dealership a shimming in the front end and made an appointment with my local Porsche dealer. I noticed today that i’m missing 2 lug nuts! I looked at the carfax and noticed the dealership did work on the wheels and tires, and I’m wondering if the Lugnuts were not put back in properly. Can you offer me any assistance? More

Service writer Neal has restored my faith and confidence in the Mercedes dealership in Scarborough. in the Mercedes dealership in Scarborough. More

Service from emily she was prompt and continued communication with me throughout the service. I had a previous problem with this dealership Service and Emily corrected it immediately. communication with me throughout the service. I had a previous problem with this dealership Service and Emily corrected it immediately. More

Check-in with Service Advisor Ashley was efficient and friendly. I appreciated the text updates during the service, followed by a clear video explanation of the completed work. Payment was quick and easy. friendly. I appreciated the text updates during the service, followed by a clear video explanation of the completed work. Payment was quick and easy. Overall, the best dealer experience I’ve had. More

Had the pleasure of working with Sydney and Spencer and as always I got the best service! as always I got the best service! More

Zoe was a fantastic greeter. Took care of things. Service was done in one day. She recognized me the next day and all is good. Took care of things. Service was done in one day. She recognized me the next day and all is good. More

Great atmosphere and excellent service with attention to detail at every step. The Top of the class in dealerships. detail at every step. The Top of the class in dealerships. More

I haven't really liked this MB shop since it changed hands a few years ago. This new management is far less customer oriented, far more inclined to business. With ONE Exception: Their service advisor f hands a few years ago. This new management is far less customer oriented, far more inclined to business. With ONE Exception: Their service advisor for Sprinter Vans, Scott Joys. Mr. Joys is smart, knowledgeable, and relational. Understands each customer, and connects on a personal basis. And very fair when it comes to pricing the end result. I'll just say, the reason I keep coming back to this dealership, is Scott Joys. He has earned my trust More

Great service, knowledgeable , overall great experience. Would recommend and buy again! Thank you very much Would recommend and buy again! Thank you very much More