Mercedes-Benz of Scarborough

Brought my brand new GLE450e for a significant warranty repair. It was disheartening that a car with under 2000 miles needed this repair. The service department did a great job explaining the problem, wh repair. It was disheartening that a car with under 2000 miles needed this repair. The service department did a great job explaining the problem, what needed to be done for the warranty repair which included test driving my car over 250 miles. When they couldn’t get a part they needed they let me know it would delay the repair and kept me apprised of the progress. When the loaner they originally provided was too small for my needs they gave me a loaner equivalent to the size of my car. They cleaned my very dirty car before returning it. All wonderful. My only complaint is that they didn’t replace the gas they used for the two test drives. I brought it in with almost a full tank of gas and it only had a quarter of tank when I picked it up. May seem like a small thing but the reason my two month new car was there and was being extensively test driven was because of a significant manufacturing defect. Before I returned the loaner I filled it with 20 gallons of gas. I figured since I used the fuel, I should pay for it. The dealership/ MB should have done the same and replaced the fuel they used. Otherwise, they did a great job on helping me with what was a disappointing situation. More

The newly renovated location is amazing as are the staff from start to finish! They really do everything they can to make your experience great, and take care of your car like it’s their own! Honest and p from start to finish! They really do everything they can to make your experience great, and take care of your car like it’s their own! Honest and professional service! More

Great job at keeping us informed on the status of the car we ordered. All very nice to work with! we ordered. All very nice to work with! More

It was a pleasant experience and Emily was very helpful when I dropped my car off. Thanks Sener when I dropped my car off. Thanks Sener More

What a pleasure it is to deal with Mercedes-Benz of Scarborough! They do such wonderful work. I wouldn’t go anywhere else to have my Mercedes worked on. Scarborough! They do such wonderful work. I wouldn’t go anywhere else to have my Mercedes worked on. More

Unbelievable service from the moment you walk thru the doors. Communication and ride arrangements fantastic! doors. Communication and ride arrangements fantastic! More

Efficient. .. knowledgeable...clean shop. Excellent mechanic pro who knows how to deal with my vintage Benz .. knowledgeable...clean shop. Excellent mechanic pro who knows how to deal with my vintage Benz More

Great greeting from Zoey when I pulled into service garage…I was kept informed along the period that work was being done. Very satisfied with work done. And I got a lesson on how to open the hood and f garage…I was kept informed along the period that work was being done. Very satisfied with work done. And I got a lesson on how to open the hood and fill the windshield fluid. Great work done by a vested team! More

Very friendly, efficient and professional dealership. They helped me pick the perfect tire for my SUV. Expect very good communication and friendly interactions! They helped me pick the perfect tire for my SUV. Expect very good communication and friendly interactions! More

The sales process was effortless. Every aspect of the transaction was polished and professional. It's my first Mercedes and don't think it will be my last! Every aspect of the transaction was polished and professional. It's my first Mercedes and don't think it will be my last! More