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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
927 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 927 reviews

December 20, 2023

Professional & efficient service department. Always a smooth process with excellent customer service and convenient communication. More

by fabulousd36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal, Jared Young, Brandi Lawler
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Dec 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 18, 2023

Website could be a little more user friendly. No longer leads you to your representative that normally services you. More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Dec 20, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review! We appreciate your feedback. We look forward to your business with us again!

December 16, 2023

Good service, timely, cordial, and professional! ! I feel very confident in my car and service. More

by petermanjm49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 19, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a positive experience with good, timely, and professional service! Feeling confident in your car and the service provided speaks volumes about the quality of care and expertise at Mercedes-Benz Scarborough. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Capable dealership with a service center without adequate capacity. Need to increase service capacity to adequately serve Mercedes owners More

by John Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Service
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Dec 22, 2023 -

Mercedes-Benz of Scarborough responded

John, I truly value your business and feedback thank you for bringing this to my attention. We are currently undergoing renovations and are working on increasing capacities. Please contact me directly at 207-510-2255 if there is anything I can do to assist you in the future. Thank you, Brandi Lawler- General Manager

December 12, 2023

Helpful service department repairs always done well happy to have them available for service on my e320 More

by Flats04101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 08, 2023

Knowledgeable. Good service . Very clearly to explain to me which service you need. And off free ridding when you don’t want to wait More

by Catherine Burrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
Report | Print
Dec 09, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Best best best service ever! Seriously, I have never had a bad experience at Mercedes Benz of Scarborough. More

by Dream rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Report | Print
Dec 12, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Mohammed is great. Looking forward to remodeled building. Easy location to get in and out of. More

by boisvert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Mohammed provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service employees at Scarborough Mercedes dealership are always friendly, competent and responsive. Excellent customer service! More

by HondaDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

This was my first service appointment. Very personalized with great follow through. Love having a dedicated service specialist - consistency moving forward will be nice. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah was fantastic. So was the gentleman that worked with me on the invoice- but I don’t recall his name.
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Scarborough responded

Having a personalized experience during your first service appointment can set a great tone for future interactions. It's fantastic that you had a dedicated service specialist who provided great follow-through. Consistency in service specialists can indeed make future appointments smoother and more comfortable. Thank you for your business!

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