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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,029 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,029 reviews

September 16, 2025

Zoe was a fantastic greeter. Took care of things. Service was done in one day. She recognized me the next day and all is good. More

by Kevinwoodhouse207
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Sep 18, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind words! We are so glad to hear that Zoe provided exceptional service and ensured everything was handled for you. We strive to provide our customers with the best experience possible. We look forward to seeing you again!

September 16, 2025

Great atmosphere and excellent service with attention to detail at every step. The Top of the class in dealerships. More

by 2fgarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 18, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

I haven't really liked this MB shop since it changed hands a few years ago. This new management is far less customer oriented, far more inclined to business. With ONE Exception: Their service advisor f More

by TRVLr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Sep 17, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for your honest feedback, we are sorry to hear that your experience with our shop has not been entirely positive. However, we are thrilled to hear that our service advisor for Sprinter Vans, Scott Joys, has consistently exceeded your expectations and has earned your trust. We appreciate your loyalty and will continue to provide exceptional service, thanks to employees like Scott. We look forward to seeing you again! Please reach out to give us more insight on your experience. Brandi Lawler General Manager blawler@mbofscarborough.com

September 13, 2025

Great service, knowledgeable , overall great experience. Would recommend and buy again! Thank you very much More

by Whittierkatie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stathi
Sep 15, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 12, 2025

Great experience at the Mercedes Benz of Scarborough the sales man was great name Eric miller such a nice dude great to work with most definitely will be going back to him for more cars. More

by juniorjay245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric miller , Jared Young, Brandi Lawler
Sep 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We hope you have a great day!

September 11, 2025

Very accommodating, good communication. . very happy with the service and my car. Experience was easy More

by Robin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Sep 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi Robin, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

They’re very flexible in scheduling car service, given my difficult work schedule. They are efficient when you arrive at the service center, and quickly check you in, and go over the days schedule for servic More

by Johnmakrides13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILY, and Zoe.
Sep 09, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz Scarborough. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2025

A very professional staff. Emily was amazing. The recent renovations at the complex was amazing More

by Johnlarochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Jared Young, Brandi Lawler
Sep 07, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2025

Got me an appointment within the week. Prompt service and kept me up to date on work being performed. Dealership was clean and waiting room was accommodating with drinks and snacks. More

by Dunc0042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 28, 2025

Service manager was very helpful and found an earlier time slot for me. Explained all the findings clearly and made useful recommendations on future actions More

by abbottjohnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Sep 01, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

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