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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
960 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 960 reviews

May 27, 2025

Everyone is so helpful. Matt, my salesperson was the best. He explained everything about my new car clearly and thoroughly. The "money man" who's name I forgot was kind and More

by gailturner78116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Benson , Neal Hickey
May 29, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

This was one of the best experiences I have had when getting a vehicle looked at! Was treated so good and I will return for sure very impressed! More

by thetrackshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys, Jared Young, Brandi Lawler
May 24, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 23, 2025

I have used this dealership for service for years. They have always been timely, professional, courteous and excellent problem solvers. More

by nancyglew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
May 25, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Wonderful service very helpful would recommend absolutely for best help with whatever you need whole staff More

by Kikojones79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
May 23, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

No delay providing very thorough service and diagnostics of future service needs.great service advisor…Emily More

by leviwoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
May 23, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2025

Over the few years I have experienced nothing but top quality service. Now I have learned that I can look forward on using them for service. More

by Rayii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Jared Young, Brandi Lawler
May 22, 2025 -

Mercedes-Benz of Scarborough responded

Hello Rayii, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2025

Beautiful remodel. Upbeat staff. The service dept interaction at the time of purchase was through and helpful. More

by P.Crawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin, was patient, honest and grounded all parts of our experience., Brandi Lawler
May 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Great service, efficient and personable staff. Never any problems making appointments and getting rides to and from dealership. More

by Thersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
May 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi Thersey, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2025

Incredible service! They picked up my car around 11:00 for an annual service ,wheel alignment and an inspection. They sent me a text around 5:00 informing me it was done More

by danhilton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
May 17, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Review: I’ve had consistently poor experiences at this Mercedes-Benz dealership, and overall, I’m very disappointed with the way it operates. That said, today I was fortunate to be helped by a service rep More

by hilaryalawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
May 18, 2025 -

Mercedes-Benz of Scarborough responded

Hilary, Thank you for taking the time to review your experience with our dealership. I'm glad to hear your most recent visit was positive and your kind words for Emily are greatly appreciated. I'm so sorry that your past visits haven't been to the same standard. While we strive for every visit to be indicative of your last, it's clear that we still have some work to do. I'd love the opportunity to speak with you on your past experiences to learn how we can continue to improve and build upon the last with Emily. I can be reached directly at birving@mbofscarborough.com . Thank you again, your feedback is truly invaluable, and I look forward to speaking with you! Ben Irving Service Manager

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