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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
932 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 932 reviews

March 06, 2020

Always a pleasure working with the people at Prime. I had to move my appointment and They accommodated me with no problem whatsoever. I was in and out in no time. Everything was explained to me. The car look More

by donfredjer
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Mar 09, 2020 -

Mercedes-Benz of Scarborough responded

Thank you so much for taking the time to leave Prime Motor Cars a review. We're so glad to hear that our team made your service visit a seamless experience and we look forward to working with you in the future!

March 04, 2020

This is the second purchasing experience with Prime Motors. It has been an excellent. The salesperson Robert Holzhacker was very accommodating in helping us make our decision and easy one. We went i More

by Darey1
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Mar 04, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the review! It means a lot to our team to know that we lived up to our 5-star standard here at Prime Motor Cars. We will certainly let Robert know that you appreciate his help! Enjoy your new vehicle!

March 04, 2020

AMAZING SERVICE, always exceeds expectations! I own a mobile grooming company with Sprinter vans, whenever one of my vans needs work Scott Joys always goes above and beyond to get my van back to m More

by echristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Mar 04, 2020 -

Mercedes-Benz of Scarborough responded

Thank you so much for taking the time to review Prime Motor Cars. We're glad to hear that our team always provides you with exemplary service and gets you back in business!

March 04, 2020

Prime Motor Cars' service work is priced most excessively. As a result, I have sought and found an alternative German car repair facility charging half as much, to which I will be delivering my More

by Rob
Recommend Dealer
No
Employees Worked With
Thomas
Mar 05, 2020 -

Mercedes-Benz of Scarborough responded

Rob, we strive to provide great service at a competitive price and it's disappointing to hear that we lost your business. I would like to speak with you about this experience, please reach out to me. Thank you, Brandi Lawler - Service Director - 207-510-2268

March 02, 2020

Excellent service , professional attitude and attention to detail. Mohammed was friendly, honest and knowledgable . Exceeded my expectations once again. I am not only a customer of Prime but an advocate More

by Chris S.
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Mar 02, 2020 -

Mercedes-Benz of Scarborough responded

Chris, thank you so much for your endorsement of Prime Motor Cars! We appreciate you taking the time to share your positive experience with Mohammed. Safe travels!

March 02, 2020

Airbag recall and complimentary inspection I went to the dealership to have the airbag recall taken care of in my Sprinter van. All personnel were friendly and accommodating. The work was done More

by 57scnomad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys, misc others that I did not get their names
March 01, 2020

The staff was helpful and professional. I never felt pressured to make a decision that I was not comfortable with. I’d like to give a specific shout out to Dick Mariano and Mike Ferraro who assisted me More

by Lisakmariano
Recommend Dealer
Yes
Employees Worked With
Dick Mariano, Mike Ferraro
Mar 02, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! It was our pleasure to work with you here at Prime Motor Cars, and we are so glad Dick and Mike took good care of you. We hope to see you again sometime!

February 28, 2020

Have been coming to this dealership for a few years and the service department is excellent. They are very accommodating, pleasant and communicate well with regards to repairs needed. Happy with the servi More

by slm4
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Feb 28, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are grateful for your continuing business here at Prime Motor Cars, and we will be sure to let Tom know that you enjoy working with him!

February 26, 2020

Lived up to our expectations, kept their word and did everything they said they would do. No pressure during the sale and very professionally done. Very efficient checking out and payment. More

by thomas.connell
Recommend Dealer
Yes
Employees Worked With
Tom McCoubrey
Feb 26, 2020 -

Mercedes-Benz of Scarborough responded

Hi Thomas - We can't ask for better feedback than this! Thank you so much for posting about your buying experience so that others will know what it's like to be a guest with us at Prime Motor Cars. We hope you absolutely love your new vehicle.

February 26, 2020

Nicholas was very friendly and got the service started quickly. He forwarded my concerns about a noise in the air vent and it turned out something needed to be cleaned in there. All set and feels good! More

by wswoodruff
Recommend Dealer
Yes
Employees Worked With
Nicholas Dargie
Feb 26, 2020 -

Mercedes-Benz of Scarborough responded

Thanks for leaving Prime Motor Cars a review. We're so glad to hear that Nicholas provided you with a five-star experience and got your vehicle's air vents cleaned out!

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