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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
989 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 989 reviews

March 04, 2020

Prime Motor Cars' service work is priced most excessively. As a result, I have sought and found an alternative German car repair facility charging half as much, to which I will be delivering my More

by Rob
Recommend Dealer
No
Employees Worked With
Thomas
Mar 05, 2020 -

Mercedes-Benz of Scarborough responded

Rob, we strive to provide great service at a competitive price and it's disappointing to hear that we lost your business. I would like to speak with you about this experience, please reach out to me. Thank you, Brandi Lawler - Service Director - 207-510-2268

March 02, 2020

Airbag recall and complimentary inspection I went to the dealership to have the airbag recall taken care of in my Sprinter van. All personnel were friendly and accommodating. The work was done More

by 57scnomad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys, misc others that I did not get their names
March 02, 2020

Excellent service , professional attitude and attention to detail. Mohammed was friendly, honest and knowledgable . Exceeded my expectations once again. I am not only a customer of Prime but an advocate More

by Chris S.
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Mar 02, 2020 -

Mercedes-Benz of Scarborough responded

Chris, thank you so much for your endorsement of Prime Motor Cars! We appreciate you taking the time to share your positive experience with Mohammed. Safe travels!

March 01, 2020

The staff was helpful and professional. I never felt pressured to make a decision that I was not comfortable with. I’d like to give a specific shout out to Dick Mariano and Mike Ferraro who assisted me More

by Lisakmariano
Recommend Dealer
Yes
Employees Worked With
Dick Mariano, Mike Ferraro
Mar 02, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! It was our pleasure to work with you here at Prime Motor Cars, and we are so glad Dick and Mike took good care of you. We hope to see you again sometime!

February 28, 2020

Have been coming to this dealership for a few years and the service department is excellent. They are very accommodating, pleasant and communicate well with regards to repairs needed. Happy with the servi More

by slm4
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Feb 28, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are grateful for your continuing business here at Prime Motor Cars, and we will be sure to let Tom know that you enjoy working with him!

February 26, 2020

Lived up to our expectations, kept their word and did everything they said they would do. No pressure during the sale and very professionally done. Very efficient checking out and payment. More

by thomas.connell
Recommend Dealer
Yes
Employees Worked With
Tom McCoubrey
Feb 26, 2020 -

Mercedes-Benz of Scarborough responded

Hi Thomas - We can't ask for better feedback than this! Thank you so much for posting about your buying experience so that others will know what it's like to be a guest with us at Prime Motor Cars. We hope you absolutely love your new vehicle.

February 26, 2020

Nicholas was very friendly and got the service started quickly. He forwarded my concerns about a noise in the air vent and it turned out something needed to be cleaned in there. All set and feels good! More

by wswoodruff
Recommend Dealer
Yes
Employees Worked With
Nicholas Dargie
Feb 26, 2020 -

Mercedes-Benz of Scarborough responded

Thanks for leaving Prime Motor Cars a review. We're so glad to hear that Nicholas provided you with a five-star experience and got your vehicle's air vents cleaned out!

February 24, 2020

. It was a great experience working with Mr Mariano and the Mercedes-Benz team, because of his customer service Mercedes-Benz earned a new customer More

by martinezc0
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Feb 24, 2020 -

Mercedes-Benz of Scarborough responded

Thank for giving us the opportunity to work with you and earn your business. We are delighted to have you as a customer of Prime Motor Cars.

February 24, 2020

Prime Mercedes is an excellent dealership. They are very professional and they listen to your concerns. Service department is excellent. Everyone is very professional from the front desk to the service empl More

by Lbstar
Recommend Dealer
Yes
Employees Worked With
Nicholas Dargie,
Feb 24, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your feedback. It's wonderful to hear that the Prime Motor Cars team always treats you right. We're looking forward to taking care of you at your next visit!

February 22, 2020

Great service. Friendly service you can count on. Always communicate any new found issues, and suggest the best options. Then ask for confirmation, before explaining the time line. More

by Dandrews
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 24, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We couldn't be happier to hear that our team provided friendly service for you here at Prime Motor Cars. We look forward to your next visit!

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