
Mercedes-Benz of Scarborough
Scarborough, ME
Filter Reviews by Keyword
By Type
Showing 989 reviews
Prime Motor Cars' service work is priced most excessively. As a result, I have sought and found an alternative German car repair facility charging half as much, to which I will be delivering my excessively. As a result, I have sought and found an alternative German car repair facility charging half as much, to which I will be delivering my SLK-350 for all future maintenance. Prime Motor Cars renders ownership of a Mercedes unaffordable More
Airbag recall and complimentary inspection I went to the dealership to have the airbag recall taken care of in my Sprinter van. All personnel were friendly and accommodating. The work was done I went to the dealership to have the airbag recall taken care of in my Sprinter van. All personnel were friendly and accommodating. The work was done on time and the technician brought me to the garage to show me a potential water issue that he then resolved. More
Excellent service , professional attitude and attention to detail. Mohammed was friendly, honest and knowledgable . Exceeded my expectations once again. I am not only a customer of Prime but an advocate to detail. Mohammed was friendly, honest and knowledgable . Exceeded my expectations once again. I am not only a customer of Prime but an advocate . More
The staff was helpful and professional. I never felt pressured to make a decision that I was not comfortable with. I’d like to give a specific shout out to Dick Mariano and Mike Ferraro who assisted me pressured to make a decision that I was not comfortable with. I’d like to give a specific shout out to Dick Mariano and Mike Ferraro who assisted me and made sure the process was easy and nothing was left undone. More
Have been coming to this dealership for a few years and the service department is excellent. They are very accommodating, pleasant and communicate well with regards to repairs needed. Happy with the servi the service department is excellent. They are very accommodating, pleasant and communicate well with regards to repairs needed. Happy with the service department. Tom cook is great to work with! More
Lived up to our expectations, kept their word and did everything they said they would do. No pressure during the sale and very professionally done. Very efficient checking out and payment. everything they said they would do. No pressure during the sale and very professionally done. Very efficient checking out and payment. More
Nicholas was very friendly and got the service started quickly. He forwarded my concerns about a noise in the air vent and it turned out something needed to be cleaned in there. All set and feels good! quickly. He forwarded my concerns about a noise in the air vent and it turned out something needed to be cleaned in there. All set and feels good! More
. It was a great experience working with Mr Mariano and the Mercedes-Benz team, because of his customer service Mercedes-Benz earned a new customer the Mercedes-Benz team, because of his customer service Mercedes-Benz earned a new customer More
Prime Mercedes is an excellent dealership. They are very professional and they listen to your concerns. Service department is excellent. Everyone is very professional from the front desk to the service empl professional and they listen to your concerns. Service department is excellent. Everyone is very professional from the front desk to the service employees. Nicholas Dargie is always, professional, helpful and knowledgeable. It’s a pleasure to work with him. More
Great service. Friendly service you can count on. Always communicate any new found issues, and suggest the best options. Then ask for confirmation, before explaining the time line. communicate any new found issues, and suggest the best options. Then ask for confirmation, before explaining the time line. More