Mercedes-Benz of Scarborough

Fantastic service. Great communication throughout the process. I could not be more pleased or impressed with how everything went. Respectful, courteous interactions wit Great communication throughout the process. I could not be more pleased or impressed with how everything went. Respectful, courteous interactions with every person. And my care was immaculate when I picked it up. Thank you! More

The easiest service I’ve ever had. Very polite and welcoming. Beautiful dealership. Prompt and on time. Love just driving into the service garage and their waiting for you! Love m Very polite and welcoming. Beautiful dealership. Prompt and on time. Love just driving into the service garage and their waiting for you! Love my Mercedes! More

Great place to buy a car professional and easy to work with and no pressure with and no pressure More

They did the service when I arrived about 12 minutes late. I waited about 2 hours for service A. Very comfortable waiting area with good snacks. late. I waited about 2 hours for service A. Very comfortable waiting area with good snacks. More

The service at the Mercedes Scarborough, Maine location had gone downhill. I have been taking both of my cars there for service for the past eight years and the service I had yesterday was terrible which had gone downhill. I have been taking both of my cars there for service for the past eight years and the service I had yesterday was terrible which was disappointing. I was told the appointment would take 2 hours, initially I was going to wait and ended up going to a meeting. Nine hours later my car was ready. The communication between the scheduler and the service department wasn’t in sync and when I had to wait an additional 40 minutes for my car to be ready, I had to initiate getting my car. The service advisor was just casually talking with his colleagues. More

MB of Scarborough sales and service departments are second to none. Professional and courteous, a pleasure to work with. second to none. Professional and courteous, a pleasure to work with. More

Friendly, have a beverage and a snack while waiting. When your vehicle is ready, they'll explain everything they did, and will ask if you have questions. When your vehicle is ready, they'll explain everything they did, and will ask if you have questions. More

I love the Mercedes brand, and always enjoy my cars. But what is really special about Prime Scarborough is that they make you feel as special when getting your car service$ as they do when selling it t But what is really special about Prime Scarborough is that they make you feel as special when getting your car service$ as they do when selling it to you. Excellent all the way around. Josh was great! More

Emily was amazing. The best service interaction since I’ve been at Scarborough since 1998. Wow ! The best service interaction since I’ve been at Scarborough since 1998. Wow ! More

When you purchase a vehicle close to six figures you expect a very high level of service after the sale. Emily at Scarborough MB provided just that. She was awesome to deal with, very professional, comm expect a very high level of service after the sale. Emily at Scarborough MB provided just that. She was awesome to deal with, very professional, communicative and informative. Great experience all around. More